What's New?

Schedule maintenance for your monitors for biweekly, triweekly, last week of the month, or yearly time slots apart from the existing time options. You can ensure overall uptime and avoid alert noise creation by planning your maintenance in advance.

.NET agent version 5.7.0

The following are some of the new .NET agent features:

• The.NET agent now supports HTTP Client for tracking remote calls.
• We now offer support for tracking SQL calls running in background tasks.
• The issue with collecting SQL parameters has been resolved.

Monitor your data sources by integrating AWS AppSync with Site24x7

Get a detailed overview of the data sources, schema types, and cache information of your monitored resources by integrating your Site24x7 account with AWS AppSync.

New advanced configuration for AWS integration

You can now view the Server Monitor in the respective EC2 Instance as well, after the Server Monitor - EC2 Instance integration by configuring the Display Server Monitor After Integration option.

Enhanced MySQL performance monitoring and failover monitoring

Obtain better visibility into your MySQL database servers with hundreds of performance metrics collected on MySQL connections, query cache items, handlers, read-writes, MyISAM key cache, sorts, data transferred, tables, replications, and InnoDB. You can also receive alerts each time there is a failover between master and slave servers with the new failover monitoring.

Support for Windows Docker containers for .NET applications

Monitor the .NET and .NET Core applications that are running in Windows Docker containers

Optimize your resource performance with Capacity Planning

Determine how to optimize your resources for a particular operation or workload with Capacity Planning. You can now view and track the capacity utilization of your resources based on metrics like CPU, memory, and storage, and monitor the health and status of your resources grouped under a Capacity Planning monitor.

REST-API-based monitoring for your Cisco Meraki devices

Monitor the availability of your Cisco Meraki switches, wireless devices, cameras, and security appliances using REST APIs along with the SNMP-based monitoring option that's currently available. Track your security appliances' response times and packet losses, configure thresholds, receive alerts, and stay on top of your Cisco Meraki devices.

Track your Amazon S3 virtual folders and effortlessly manage your S3 bucket

Monitor your Amazon S3 virtual folders with Site24x7's Amazon S3 folder monitoring feature. You can now track metric data every minute for up to 24 hours, and collect storage and object modification metrics, object counts, and folder counts at the individual folder level.

Schedule reports at intervals or frequency of your preference

With the advanced enhancements, you can now:

• Schedule reports based on the monitor type.
• Choose Attributes associated with monitors while scheduling a Performance Report.
• Choose associated Templates in case of plugin monitors, while scheduling Performance, Availability, or Top N Reports.
• Choose Attributes associated with metrics monitors while configuring Availability Reports.

Manage your vSphere clusters effectively with Site24x7

Analyze the key performance metrics such as total storage, memory and CPU utilization, and information about vSphere clusters and Distributed Resource Schedulers in the VMware environment. Get detailed insights into VMware clusters and detect issues.

Exclude unwanted .NET Core applications running as standalone processes or as Windows services from monitoring

You can filter unwanted .NET Core applications (running as standalone processes or as Windows services) from being monitored by Site24x7 APM Insight and use your license effectively.

Search your logs instantly with Relative Time Search

You can search the respective logs quickly by providing relative time factors such as days, hours, or minutes in the date picker. You can easily view the results by providing the data in the required format.

Automate serverless workflows with the Site24x7-AWS Lambda functions URL integration

Gain real-time observability into your Lambda Functions URL with Site24x7-Lambda integration. You can now create and execute a Lambda Function URL with a public endpoint, automate serverless workflows, and monitor your URL's Request Count, Latency and 4xx or 5xx errors if any, with Site24x7.

Ignore HTTP Error codes

Exclude the HTTP error codes from monitoring to reduce noise in your Node.js monitoring environment.

Monitor Amazon AppStream 2.0 resources

Analyze the capacity of your Amazon AppStream 2.0 using different performance metrics. With analysis at the fleet, image, and stack levels, gain better control over your remote access applications.

IT Automation for DocumentDB

Automate start, stop, and force a cluster failover actions for your Amazon DocumentDB clusters. You can also reboot your DocumentDB instance using IT Automation.

Client certificate or private key authentication for FTP Transfer monitors

While configuring an FTP Transfer monitor, you can now:

• Provide an appropriate SSH Client Certificate/Private Key to authenticate data transfer over the SSH server using a Private Key file in case of SFTP file transfer mode.
• Provide a Client Certificate to authenticate data transfer using SSL authentication in case of FTPS transfer mode.

Identify your VMware tags easily in Site24x7

View the custom tags created in your environment with Site24x7. It directly identifies, fetches, and syncs the tags associated with the device of the VMware user and is displayed in the VMware module across ESX/ ESXi hosts, virtual machines, and datastores. Site24x7 also updates the tags regularly and makes it easy for VMware users to handle.

Bottom N Report to assess the performance of your resources

Generate Bottom N reports for the bottom 10/25/50/100 of your monitored resources. These reports can help you view and analyze the performance of your least performing resources.

PHP agent version 3.2

The following are some of the new PHP agent features:

• The PHP Linux agent now works with Alpine OS.
• We now offer support for distributed tracing.
• Support for making any transaction as a key transaction is also now provided.

Monitor multiple PHP monitors at the same time

You can now monitor the performance of all individual applications running on the same app server separately using the multi-monitor configuration, allowing you to assess your application performance at a granular level.

Stay on top of Jenkins performance

Monitor the performance of Jenkins servers, all jobs, specific jobs, Java VMs, and Jenkins web access from one console using the Jenkins monitoring plugin. Analyze various build metrics, and help DevOps teams obtain better visibility into the Jenkins environment.

Tightly integrate your CloudSpend account with Site24x7

Integrate your CloudSpend account with Site24x7 to:

• Use the various IT Automation options like Start/Stop EC2 Instance.
• Receive updates through third-party services like Slack, Microsoft Teams, ServiceNow etc.
• Efficiently manage CloudSpend notifications using Site24x7 Alarms.

Keep track of your exceptions and errors for applications like Django, WildFly, and PHP-FPM

You can now check your Top Slow PHP Scripts, Top Error Occurring Modules, and Exceptions in your Django and Wildfly applications quickly with AppLogs. You will also receive customized alerts and view different metrics in an intuitive dashboard.

Zoho Directory integration for org-level administration

Integrate your Site24x7 account with Zoho Directory to make org-level administration easy, to auto-confirm user invites, sync users from Active Directory to Site24x7 account, or set org-level security configurations.

Integrate the CloudWatch agent with your Amazon EC2 server

Obtain better visibility into your EC2 instances by monitoring in-depth metrics. Collect detailed metrics for your Windows and Linux servers by integrating with the CloudWatch agent.

Advanced search filter in APM Insight traces

Sort the required traces by defining multiple custom search criteria and apply actions to your filtered traces with the click of a button.

Site24x7 integrates with Zoho Desk

Integrate your Site24x7 account with Zoho Desk to convert any Down, Trouble, or Critical alerts from Site24x7 into tickets in the Zoho Desk portal. Upon incident resolution in Site24x7, the tickets will be automatically closed in the Zoho Desk portal.

Monitor your Amazon API Gateway routes

Stay on top of your Amazon API Gateway routes by monitoring them at the HTTP and WebSocket levels in addition to monitoring at the REST API level. With metrics like 4XX errors, 5XX errors, total number of API requests, latency, and data processed at the HTTP level, and connection count, message count, integration errors, client errors, execution errors, and integration latency at the WebSocket level, you can easily analyze the route's performance and track it to different stages.

Manage selected service quotas using Metric Profile

Choose the service quotas you want to manage by creating Metric Profiles. This way, you can oversee and generate a report for the preferred service quotas.

Customize reports and enable Site24x7 integration

Use the new Account Settings option in the CloudSpend Admin tab to customize your reports as per your preference. You can also integrate your CloudSpend account with Site24x7 to automate actions, use the supported third-party integrations, and manage budget notifications in Site24x7 Alarms.

Server metrics for the .NET and .NET core applications hosted in the cloud environment

The server metrics tab now includes metrics such as CPU, memory, disk from .NET, and .NET core application server monitors hosted in the cloud environment.

Record web transactions based on your device resolution

You can now record web transactions for your tablets and mobile devices in addition to desktop devices. This feature is now available for both Web Page Speed and Web Transaction (Browser) monitors. With a simple resolution change at the browser level, Site24x7 starts recording web transactions for different devices.

AWS performance metric forecasts

Predict the future performance of over 30 services and make capacity planning and scaling decisions. These forecasts are now available for services like Amazon FSx, Amazon Elasticsearch, AWS Lambda@Edge, and AWS Gateway Load Balancer.

Filter your resources easily with enhanced search options

Search your resources in the Site24x7 web client to view them or to perform selected actions with the search bar. You can use quick, command-based, or query-based searches to filter resources or tabs.

Collect logs without the date and time value in the log line

Log lines may not always have both the time and date field values. You can now collect such logs with simple configurations that fetch the date and time based on the agent-installed machine's time.

Standalone application support in the .NET Core agent

The .NET core in Linux now supports standalone applications.

Custom instrumentation for the .NET Core agent added via NuGet package

Track custom methods or frameworks in your application and monitor their performance with the .NET core agent from NuGet, especially in console and Windows service applications built with .NET core.

Web Vitals in RUM

Measure the user experience while accessing a webpage with the help of modern user-centric metrics developed by Google called Web Vitals.

User Sessions in RUM

Analyze user-specific and region-specific issues and uncover the root cause by monitoring the experience based on the user ID, browser, device type, nation, and domain using User Sessions.

Filterable Performance in RUM

Analyze your website performance by filtering it based on various dimensions, including browsers, devices, countries, users, domains, and internet service providers (ISPs). This helps you to identify granular details that impact your website performance and the end-user experience.

Geography Tab in RUM

View the graphical representation of application's metrics such as Apdex, Response Time, Pageviews, and Error for all countries across the globe under the geography tab.

Collect the Service Health data for your Microsoft 365 monitor

You can now view the Service Health data collection in your Microsoft 365 monitor by granting additional Application permissions to Microsoft Graph API. Since the existing API deprecated, Microsoft Office 365 Service Communications API has been migrated to Microsoft Graph API.

Site24x7 is now an AWS Lambda Ready Product

Site24x7's parent company Zoho Corporation is listed as an Advanced Partner for Lambda solutions in AWS. With this partnership, you can also contribute to the APN blog along with us and share your experience using Site24x7 to solve problems on AWS.

Receive AppLogs Alerts via third-party ITSM and collaboration tools

You can now receive AppLogs Alerts via third-party tools of your choice in addition to the SMS, email, and voice call alerts that Site24x7 generates. With this support, AppLogs Log Types will be treated as individual monitors with options to configure Maintenance and IT Automation now enabled.

Monitor your AWS Systems Manager instances

Ensure operational management by monitoring the managed instances of AWS Systems Manager using Site24x7.

• Obtain deeper visibility into node management with detailed insights on the command status.
• Monitor the managed instances in which the run command is executed and configure thresholds based on the ping status.

Incident collaboration in Site24x7 with Zoho Cliq

Integrate Site24x7 with Zoho Cliq to collaborate with team members and receive instant alerts on status changes via Zoho Cliq channels.

Stay updated on the status of the web vitals

Obtain information related to core web vitals like first contentful paint(FCP), largest contentful paint(LCP), and cumulative layout shift(CLS).

APM agent vulnerability alert for Log4j

Identify the vulnerable log4j version in your application and get alerted via the web client using our APM agent.

Record sessions in MFA/TOTP Platforms

Start monitoring applications with MFA/TOTP using Site24x7 web transaction recorder.

Apply Bulk Action for 10k monitors at a time

We've now extended the support of Bulk Action from 1k monitors to 10k monitors. You can now perform operations like Append, Overwrite, or Remove for tags, monitor groups, IT Automation, and user alert groups.

New versions of framework and component added in the Java agent

• Play 2.7 & 2.8 frameworks are now supported.
• OkHttp3Client component up to v4.8 is now supported.

APM Insight- Server Integration

Get a complete picture of your application's performance along with the metrics of the connected servers by integrating the server monitors with your application.

Introducing Server Metrics tab in the APM Details page

Get a detailed picture of your application's performance along with the metrics of the linked servers by navigating to the Server Metrics tab on the APM page.

Server Metrics and JVM Metrics in the APM Traces tab

• You can now view the Server Metrics of all the traces within the Traces tab of the respective application if the application is integrated with it's appropriate server monitor.
• You can now view the JVM Metrics of all the traces under the Traces tab of the respective Java application.

Introducing new types of IT automation Thread Dump and Heap Dump

Automate Thread Dump and Heap Dump execution to minimize manual intervention and improve application and server performance

Receive notifications on AWS outages

Configure to receive alerts to be informed of outages at AWS' end. You can also choose to monitor for a predefined number of polls before receiving alert notifications.

View and manage AWS service quotas directly from the Site24x7 web client

View the service quotas for all resources associated with your AWS services, and manage them directly from the Site24x7 web client. You can request AWS to increase your quota to a desired value. You can also configure thresholds to be notified when you're nearing your quota.

Hide sensitive data before forwarding logs to Site24x7

Enable masking and hashing to hide sensitive data from your logs before sending them to Site24x7. Provide the expressions as a capture group in the regex and start protecting your sensitive data.

Introducing Outages tab in the APM Details page

Check your application's outage report on the respective APM details page itself.

Events timeline in the APM's Overview tab

You can visualize, analyze, and troubleshoot your monitor's outages for a selected time range using the Events Timeline widget displayed in the APM's Overview tab.

APM Insight Node.js agent version 2.2.1

HTTP request headers are now captured by the agent.

View your budget details in CloudSpend

Obtain a bird's eye view of all the information related to your budgets.

• Get a glimpse of all the historical data.
• Schedule reports for the Budget Dashboard, Budget Details page, Recent Alerts, and for History section.
• View all recent alerts and plan your budgets accordingly.
• You can also configure budgets for two new budget periods-Daily and Forecast(Month).​

View Changes and Previous Parameters in Audit Logs

Obtain details of the modifications made to your resources and view the configuration associated with your resources before the modification. These options will be available to all updates made after November 29, 2021. Audit Logs for MSP customers will also have these details.

GraphQL for Rest API monitors

You can now send GraphQL queries to obtain desired response from the GraphQL based API service. Both Rest API and Rest API Transaction monitor types support GraphQL.

Obtain Instance Type recommendations for your AWS services

Going a step beyond the AWS Guidance Report, which provides suggestions to cut costs and use your resources optimally, Site24x7 has introduced Instance Type recommendations.

• For every instance recommended in the Guidance Report, obtain the Suggested Instant Type you can use by analyzing the Current Instance Type.
• These recommendations are available for major AWS services, like Amazon EC2, RDS, MQ, DocumentDB, Neptune, and ElastiCache.

Monitor your AWS Gateway Load Balancers

Monitor your Gateway Load Balancer using critical performance metrics and ensure secure traffic distribution.

• Quantify the active flow count, distinguish and track the number of healthy and unhealthy hosts, and monitor the traffic exchange using performance metrics.
• Also, monitor at the Target Group, Availability Zone, and End Point levels, configure thresholds for critical metrics, and receive alerts when the thresholds are breached.

Manage your Opsgenie and PagerDuty incident management logs with AppLogs

Collect log events from incident management platforms like Opsgenie and PagerDuty and monitor incidents and escalations from different sources. Keep track of the alerts generated over time, top incidents, alerts closed, and more from an exclusive dashboard.

New recommendations added to the AWS Guidance report

Obtain new recommendations for services like Amazon EC2, IAM, Neptune, CloudTrail, Elasticache, Amazon MQ, and Document DB that can help you manage over-utilization, underutilization, and optimize the usage. Site24x7 now provides 185 recommendations for different AWS services.

Obtain visibility across the internet with ISP latency monitoring

• Visualize network connectivity and data transfer using traceroute.
• Obtain the latencies at each path from a location and view a global latency map.
• Analyze and configure thresholds for key metrics like latency, jitter, hop count, and more.

Keep track of the monitored resources for the AWS services that you monitor

For your key monitored services, view a list of all the associated resources that are monitored. From the Monitored Resources tab, you can:

• Obtain the status of the associated monitored resources.
• Receive notifications if the associated resources face issues.

Gain insights on the pattern of your cloud expenses using historical data

Get monthly, quarterly, or yearly historical data related to your budget based on the configured period type using the History section. Use the amount spent during that period (Usage Value), budgeted value, forecasted value, deviation from the budgeted amount, the pattern of spending, budget breaches, and the fluctuations from the budgeted amount to plan.

Manage monthly budgets in an organized manner by configuring forecast-supported budget period

Use Forecast (Month) to set the budgets based on the values obtained from the forecast predictions. This can help to ensure that the budget isn't exceeding or dropping below the forecasted amount for the month.

Latency Dashboard for On-Premise Pollers

• Obtain the availability and latency between multiple On-Premise Polles in your account with an intuitive latency dashboard.

Regex support for DNS monitors

Use the Regular Expression (regex) pattern in the Answer Validation section for DNS monitors. You can specify the regex in the following format: ${}.

APM Insight Node.js agent version 2.2.0

• Users can set configuration values as environment variables.

.NET agent version 5.4.0

• Support for application filters for .NET Core applications.
• Support for alerting in key transactions.
• PostgreSQL calls can now be tracked in Service Maps.
• Log level in profiler for troubleshooting has been set to Default.

APM Insight .NET agent version 5.4.0

• Support for application filters for .NET Core applications.
• Support for alerting in key transactions.
• PostgreSQL calls can now be tracked in Service Maps.
• Log level in profiler for troubleshooting is set to Default.

Poll Now Report

You can now generate Poll Now reports to gain insights on the performance- and availability-related metrics of your monitors from all configured locations. Poll Now report is supported for Website, Ping, REST API, and Web Page Speed Browser monitors.

Key transaction monitor - Edit display name added

You can now change the key transaction's display name.

VMware Hardware Monitoring

• Monitor your ESX/ESXi hardware sensors like cables, systemboards, and Bios and get detailed analysis including the status and count of all the hardware sensors.

Enable/disable features during the installation of the server monitoring agent via command line arguments

• Enable/disable resource checks; management actions like start/stop; discovery of applications like SQL, IIS; and services/processes monitoring via command line arguments.

Bytes unit added for AWS RDS and DocumentDB performance metrics

• For RDS and DocumentDB services, Bytes unit supported for the metrics - total backup storage billed, snapshot storage used, and backup retention period storage used.

Auto scaling notification enabled for AWS EC2 and RDS

• Threshold profiling for EC2 and RDS now support the option to be notified when an instance is created/terminated by auto scaling.

RUM - Mobile APM

Mobile APM support extended for HTTP calls, Screen tracking, User session tracking, Filterable performance, and React native applications.

APM Insight .NET agent version 5.3

Performance optimization - Agent load on application CPU is optimized. Learn more.

Support for Fluentd and Logstash

• You can manage and analyze logs collected via log shippers like FluentD and Logstash using Site24x7 AppLogs. You can create custom dashboards, set alerts, correlate, and manage your logs efficiently under one console.

APM Insight PHP agent version 3.1

• Monitoring support for applications developed in PHP version 8.0
• Support for thread safe PHP versions - ZTS/XAMPP (Version 7.0 and above).
• Support for Oracle database.

APM Insight Java agent version 5.3

• Monitoring support for messaging queues like RabbitMQ, Kafka, and ActiveMQ.
• You can track headers of web transactions from this agent version.
• Support for alerting in key transactions.

Forecasting for CloudSpend

• Obtain an idea about upcoming monthly expenditures using the Forecast feature.
• Get month-end costs predicted based on the expenses accrued till date and scale your usage accordingly.
• Use chargebacks to view the forecasted split-up expenditures for individual Business Units (BU) and take measures to not exceed the budget.

Website, SOAP, and Rest API monitors

• Send HTTP requests using HTTP/2 version of the application-layer protocol.
• Ensure that only supported application protocols are sent as part of the TLS handshake using Enable ALPN check.
• Use the TLSv1.3 version for Website, Rest API, and SOAP monitors along with the other SSL/TLS versions supported.

Custom Dashboards

• Filter resources in custom dashboards using tags created for your resources.

Introducing alerts for APM Insight key transactions

• You can mark business critical transactions as key transactions and receive alerts when there is a performance degradation in such transactions. This helps you to analyze the performance of key transactions at a glance, without having to search for them from the pool of web transactions and stay on top of outages. Learn more.

Amazon SFTP Monitoring Integration

• Ensure secured sharing of files from and to Amazon Simple Storage Service (Amazon S3) buckets or Elastic File System (EFS) and get visibility into end user's activities.

Reports

• You can now view all tags associated with your monitors in the Availability Summary report, Summary report, Performance report, Top N report, as well as in Busy Hours report. The option is available in both monitor reports and monitor group reports.

Amazon GuardDuty security findings for EC2 and S3

• Fortify your Amazon EC2 and S3 instances against cyber attacks by integrating with Amazon GuardDuty.
• View AWS GuardDuty findings for Amazon EC2 and Amazon S3 services based on the severity level like high, low, medium, informational, or total count.

Amazon DocumentDB Monitoring Integration

• Monitor the health and performance of Amazon DocumentDB's cluster and instances to make sure they are properly provisioned, read and write times are meeting SLOs, and your costs are in line with expectations.

Log Management for PHP frameworks

• You can now track, search and manage logs from PHP frameworks like Magento, Laravel, and CodeIgniter applications using Site24x7 AppLogs.

Mobile APM for React Native apps

• Monitor mobile applications built on react native platform using Site24x7 Mobile APM. Understand user sessions, simulate application crashes, and optimize app performance.

Custom Dashboards

• View performance-related text attributes for plugin monitors in custom dashboards using text widgets.

APM Insight .NET agent version 5.2

The Database name is displayed under Traces.

Key-based authentication method deprecated for CloudSpend

• Use the role-based authentication method to provide CloudSpend programmatic access to your AWS resources.

Client certificate authentication for Rest API Transaction monitors

Upload the client certificate (as a PKCS#12 file) for transactions requiring authentication. A client certificate or mTLS helps verify parties at both ends of a transaction.

Admin with monitor-group-level permissions

• Add an admin with monitor-group-level permissions with access to resources created by him/her alone and ensure confidentiality and efficient team level management.

Web Page Speed (Browser)

• Use Ignore Resources in Content checks to opt not to receive alerts for specific page resources.

Key-based authentication method deprecated for AWS Monitoring

• Use the role-based authentication method to connect to your AWS account and monitor AWS resources.

New threshold metrics for Amazon Elastic Kubernetes Service (EKS)

• Choose to set inactive namespaces and nodes into maintenance for EKS Namespaces and EKS Nodes in Site24x7.

VMware Snapshot Monitoring

• Analyze snapshots based on key performance indicators including their age, size, and the space occupied in a VM.
• Visualize the snapshot split-up across VMs, and identify the top VMs based on snapshot age and count.
• With the Site24x7 On-Premise Poller version 4.4.6 or above, start monitoring your VMware snapshots and avoid resource contention in datastore.

Current and archived findings added for Amazon GuardDuty integration

• Obtain a region-wise and resource-wise overview of current findings and archived findings from your GuardDuty service.

APM Insight Node.js agent version 2.0

Read/Write permission for APM agent configuration file is set only for the current user running the app server.

APM Insight .NET agent version 5.1

Read/Write permission for APM agent configuration file is set only for the current user and administrators.

VMware Virtual Desktop Infrastructure (VDI) Monitoring

• Monitor the health and performance of virtual desktops and desktop pools along with the end-user experience, from a single console.
• Know the problematic machines, identify which virtual desktops are using up more resources, and detect end user experience issues like hanging applications and slow sessions.
• With the Site24x7 On-Premise Poller version 4.4.6 or above, start monitoring your VMware Horizon environment.

Know about failed tasks in Amazon Elastic Container Service (ECS)

• With the Tasks Failed metric, be aware if the tasks running in your ECS instances have stopped or failed due to some error.

Query language-based search

• View the raw conditional values in your queries converted into values with relative units for better understanding.
• Use histo after groupby and grouby after histo in your search queries.
• Standard Deviation for number fields in log types.

APM Insight Java agent version 5.2

• Monitoring support for Java 15
• Standalone HTTP calls are tracked as background transactions - this was deprecated in agent version 5.1 and is now reverted.
• Automatic transaction grouping is applied to background transactions.

New recommendations added in AWS Guidance Report

• Check out the new best practice checks added for EC2, S3, Database Migration Service, Elasticsearch Service, GuardDuty, RDS, and more.
• For the best practices 'underutilized EC2 instance' and 'idle RDS DB instance', view the currently associated instance type and the desired instance type that you can downgrade to for better cost cutting.

APM Insight Node.js agent version 1.8

HTTP query parameters are now captured by the agent.

APM Insight PHP agent version 3.0.1

• Simplified installation script for APM Insight PHP Linux agent.

Monitor Nitro-based cloud instances

• Track the read and write speeds of Amazon Elastic Block Store (EBS) Nitro-based cloud instances with AWS EC2 monitoring and AWS RDS monitoring.

Configuring alerts based on a relative time

• With Site24x7 AppLogs, compare the results for the same time, before one day, seven days, or the period you provide. For this, you can also configure and receive alerts based on the difference in value or percentage, thus receiving alerts whenever there is a significant change in your logging environment compared to the earlier value.

Introducing query language-based filtering for AppLogs dashboard

• Enter your search queries, filter logs based on these queries, and view them on a dashboard based on the same filter query applied across all widgets.

APM Insight Java agent version 5.1

• Checksum verification to validate the integrity of the downloaded agent.
• Support for OkHttp client.
• Http calls in the background are no longer tracked as separate background transactions. It will be captured as a part of any other transaction, where it is executed.

APM Insight .NET agent version 5.0

• Checksum verification to validate the integrity of the downloaded agent.
• Monitoring support for MongoDb, Azure Service Bus, and Elasticsearch calls.

APM Insight .NET core agent version 4.8

• Checksum verification to validate the integrity of the downloaded agent.
• Monitoring support for .NET Core 3.1 via Nuget package.

APM Insight PHP agent version 3.0

• Monitoring support for Cassandra.
• Checksum verification to validate the integrity of the downloaded agent.

AWS Guidance Reports

• View and analyze the best practice recommendations for your AWS infrastructure at each resource-level.

Top N Reports and Widgets

• You can now generate Top N reports and Top N Performance widgets for the time periods - Last Hour, Last 6 Hours, Last 12 Hours, Last 24 Hours, Today, Last 7 Days, and Last 30 Days. You can also publish Top N Availability widgets for the time periods - Last 7 Days, and Last 30 Days.

CloudSpend

• Resource Explorer: View and search for AWS resource costs aggregated and paginated across various categories of a resource like Account, Service, or Region.
• Connect your Site24x7 AWS account, and MSP account directly with CloudSpend to obtain monitoring and cloud cost management from a single platform.

Kubernetes Monitoring

• Monitor the performance of your entire container infrastructure with AI-based predictions and IT Automation capabilities.

Log management for MySQL slow query logs

• Troubleshoot issues related to slow applications easily with MySQL slow query logs. Speed up your analysis with the logs categorized based on different fields.
• Also, view the top 10 slow queries based on different parameters like query time, lock time, rows examined, and rows returned on an exclusive dashboard.

Introducing AWS Lambda Execution Logs integration

• Achieve real-time observability into Lambda environments by leveraging the Lambda Execution logs from the Lambda runtime rather than CloudWatch logs.
• You can choose to integrate either automatically or manually.

Filterable performance in RUM

Analyze your website performance by filtering it based on various dimensions, including browsers, devices, countries, users, domains, and internet service providers (ISPs).

RUM - Custom APIs

New custom APIs like Custom User ID, Capture JS errors, End Current Session, Max session timeout duration, and more have been added.

User Sessions in RUM

User Sessions helps to understand the user experience of your website visitors by analyzing the experience based on the user ID, browser, device type, country, and domain. This allows you to effectively investigate user-specific or region-specific issues and find the root cause.

Azure Forecasting

• Predict future points of an Azure service performance metric (measurement of resource usage) based on historical observations.

APM Insight .NET agent version 4.9

• Exceptions from custom loggers can be tracked.
• Users can backup and restore agent configurations via command line and health monitor tool.
• SQL parameter values for parameterised queries are displayed.
• Monitoring support for RabbitMQ and Microsoft SQL Async.

Compare milestones and achieve better visibility.

• Assess the impact of issue fixes, feature releases or product enhancements by comparing application performance between two milestone markers.

WMI-based Agentless Server Monitoring

• You can now use Windows Management Instrumentation (WMI) credentials instead of or along with SNMP credentials while monitoring your Windows servers using Agentless Server Monitoring.
• Simply configure WMI on your Windows servers, add the credentials in Site24x7, and get started.

Monitor your network flows and optimize bandwidth

• Capture the traffic flows through your network using different flow technologies, and view them categorized based on application, protocol, source, destination, and conversation.
• View the top resources that generate and consume maximum traffic, and optimize your bandwidth usage using reports and dashboards with Site24x7's comprehensive NetFlow monitoring.

AWS Monitoring

• Monitor all the Transit Gateway attachments with the enhanced AWS Transit Gateway monitoring
• Monitor the Elasticsearch node metrics like CPU utilization, free storage space, search rate, and more.

Check Frequency

• Set the minimum poll frequency as 30 seconds for monitor types including website, Rest API, SOAP, Ping, Port, SMTP, POP, and FTP.
• This setting will consume the license of 2 basic monitors and is applicable to Enterprise, Enterprise Web, Enterprise Plus Web, Elite and Elite Web packs only

Monitor all your VMware resources using vCenter credentials

• You can now choose how you'd like your resources to be polled—via VMware vCenter or the individual VMware ESX/ESXi host credential. You can apply this to all your child resources and monitor all your resources using a single credential without having to configure it every time at the host level.

Introducing Amazon Inspector integration

• Delve deeper to obtain insights from your Inspector findings and take security monitoring a step ahead with Amazon Inspector integration.
• View and get alerted for Inspector security findings at each resource level in EC2, grouped according to its severity level.

CloudSpend

• Analyze cloud costs accrued for your linked accounts in AWS.
• Obtain the cloud cost available for a month based on the savings plan monthly estimate in the spend analysis section when the running month's first date to the current date is selected.
• View a stacked area chart in the trend analysis section to obtain insights about the daily spending if the period is less than a month, with options to zoom in and zoom out.
• View a stacked area chart in the resource explorer section to view the daily spending pattern based on the account, region, or service if the period is less than a month.
• Obtain a responsive table in the resource explorer section to view the cost split up based on the account, region, or service when the period selected is more than ten days or ten months.

Track JMX metrics

• Monitor JMX metrics to gain additional insights into your Java application performance. These metrics are captured by default for renowned app servers and can be viewed under App parameters, from APM Insight Java agent version 5.0

Amazon EBS Monitoring

• View the volume IOPS usage for each EBS volume with Amazon EBS monitoring.

Windows Updates Monitoring

Ensure your servers are up-to-date with all the latest Windows updates for optimal performance.

Export monitors

You can now export your monitors along with their configurations as zipped CSV files. Also, download scheduled maintenance-related configurations, audit logs, operations dashboard related data, configuration rule logs, and outage reports in CSV format.

Advanced configurations for AWS resources

Associate tags to all AWS resources under an Amazon account.

Resource logs monitoring for Azure

• Monitor the operations performed within the Web App resources.
• Get powerful insight and receive alerts from your log data with just a button click.
• Correlate logs along with other monitoring data.

APM Insight

• Scheduled maintenance for APM Insight applications can be marked at application level.

Real User Monitoring

• Transactions named in native languages are displayed as such, without encoding.

Speed up troubleshooting by analyzing related logs from different sources

• Solve real-time application issues that involve comparing logs from different sources using Related log templates. You can now view all related logs for one particular transaction or request by creating a template using common fields in two log types.

Introducing AWS Lambda@Edge monitoring

• As you personalize the web content for your users with Lambda@Edge, monitor the version level and regional edge cache level metrics, and pinpoint any issues in the function or a connected AWS service.
• Invoke Lambda@Edge functions automatically with IT-Automation.

Office 365 Monitoring

• Add an Office 365 monitor in Site24x7 through a custom app. Create your own AD application in the Azure portal and assign the necessary permissions to the application.
• Monitor Teams and Yammer, Skype for Business, and OneDrive with exclusive performance metrics and reports.

Third-party Integration

You can now opt to attach specific tags associated with a monitor in the alerts raised for the monitor.

AWS monitoring

Monitor the regional edge cache-level metrics with the enhanced CloudFront monitoring with support for Lambda@Edge.

CloudSpend

Observe the spending pattern of AWS costs aggregated on a monthly, quarterly, or yearly basis using Trend Analysis.

Reports, maintenance, and bulk action for Subgroups

Generate reports, schedule maintenance, perform bulk action, and more for your subgroups in Site24x7.

Azure Windows Virtual Desktop Monitoring

Get visibility into performance metrics including active and inactive sessions and hosts, uptime status of individual session hosts, and CPU, memory, disk read/write of each host in your Windows Virtual Desktop environment.

Monitor capacity reservations of EC2

Avoid accruing additional charges for Amazon EC2 instances by monitoring the unused capacity using Capacity Reservation monitoring.

AWS Monitoring

• Automatically create monitor groups for AWS resources in an account with the Auto create Monitor Group feature.
• Obtain high-level information of your entire AWS cloud infrastructure with our enhanced service and business view.

CloudSpend

• View and analyze the configuration errors, and take corrective measures to rectify them.
• Azure subscription is open now for pre-beta program. Sign in to CloudSpend console to get started.

ClickHouse Monitoring

• Use our ready-to-install ClickHouse plugin integration to monitor the read and write performance for a select time period, the rate of Insert and Select queries per ClickHouse instance, the number of rows written per query, and more.

UDP Monitoring

• Check uptime and performance of your UDP port based applications and proactively address issues using Site24x7 UDP monitoring.

Site24x7 User Management

• Obtain a granular user management option and provide access permissions for users to Site24x7, StatusIQ and CloudSpend using a common platform with Centralized User Management.

Web Page Speed Browser

• Get the number of unsecure links, filter out your resources to view All Resources, Top 20 Resources, Top 20 Images, Top 20 JS, Top 20 CSS, Unsecure Resources, CDN miss Resources, various domains with the number of links embedded in it, and more.

Introducing Amazon FSx monitoring

• Monitor your file systems like the windows file server, hosted in the Amazon cloud with the Amazon FSx monitoring.
• Set automations to create a data repository task or a backup for file systems with IT-Automation for Amazon FSx.

Automate server management with Site24x7-ServiceNow integration

By tightly integrating Site24x7 with ServiceNow ITSM platform, you'll be able to:

• Monitor the performance of your Windows and Linux servers.
• Take corrective actions automatically with Site24x7 IT Automation.
• Resolve issues without switching between multiple tools.

Plugin Inventory Dashboard

• View the installation status of your plugins, their associated server monitors, poll interval, versions, and more - all in a single place.

AWS Monitoring

• AWS Guidance Report is now updated with best practices for Amazon Storage Gateway, Amazon MQ, AWS Certificate Manager, AWS Elastic Kubernetes Service, Amazon WorkSpaces, and Amazon Neptune.
• Automate Amazon EC2 instances with options in IT-Automation to stop with hibernate.
• Automate Amazon RDS instances with a reboot with failover option in IT-Automation.

Triggering Test Alerts

• You can now opt to trigger test alerts for Site24x7 monitors and receive notifications through all modes you've configured for a monitor.

CloudSpend

• Budget periods: Available now for monthly, quarterly, yearly, MTD, and YTD.
• Cost Type for Budget Policy: Choose from different cost types for the budget policy like Blended, Amortized, or Recurring.
• Unit for Budget Value: The budgets configured can be chosen to be viewed as Amount (in $) or Percent.

Change in account termination settings

• When an account in Site24x7 is terminated, all data and configurations from StatusIQ and CloudSpend will also be deleted.
• Notifications regarding account termination will be sent for the next three days.
• An option to revoke this setting will be provided in the notification email.
• To remove your account immediately, please contact support@site24x7.com

StatsD Metrics Monitoring

• Collect metrics from your custom applications via the StatsD protocol and view them all from a single console.
• Install the Site24x7 Server Monitoring agent to discover and monitor the metrics pushed through the StatsD protocol.
• Timer, counter, gauge, and set metrics can be monitored using the Site24x7-StatsD integration.

Security Reports

Obtain reports for your SSL/TLS, Brand Reputation, and Real-time Blacklist monitors and share the reports as an email, CSV file, or PDF.

Alarms

• Export your alarms as a CSV file or PDF
• Use Operations Summary to obtain an exhaustive summary of all the activities and filter your alarms with the new alarms tab.

APM Insight

• Transaction parameters are listed along with transaction names under Traces list view.
• Complete SQL query is shown along with it's operation under Traces.

AWS Monitoring

• Define actions applicable to both EC2 and server agent while setting the configuration rule of an EC2 instance.
• Define actions applicable to both lightsail and server agent while setting the configuration rule of a lightsail instance.

Real User Monitoring

• Users can now exclude monitoring their websites from specific IPs.
• JavaScript errors can be ignored or excluded from being tracked.

Monitor the quality of your VoIP calls

• Keep track of the latency, jitter, packet loss, and other metrics that affect the performance and quality of your VoIP services, throughout the call path. With metrics from both the source to destination and vice versa, pinpoint the exact point of issues.

Introducing AWS Database Migration Service (DMS) monitoring

• Seamlessly migrate the data from one database to another by monitoring the DMS replication tasks and replication instances.
• Set automation to start, stop, resume, and reload the replication tasks in DMS by leveraging the IT-Automation for AWS DMS.

Customize Dependency Configuration

You can now configure up to five monitors as dependent monitors.

APM Insight PHP agent version 2.9.4

• Cli_Requests can be tracked with their script names.
• Domain names can be tracked in transactions.
• Application name can be passed as an argument.

APM Insight

• Enhanced agent diagnostic collector for troubleshooting - a new log file is introduced for diagnostics tasks.
• Monitoring Support fot Elasticsearch Rest Low Level client.
• Count of blocked threads is displayed by default in App Parameters.
• Request method and status code of HTTP calls are now displayed in Traces.

AWS Monitoring

• Amazon S3 Monitoring: Support for monitoring replication metrics.
• Amazon Lighstail Instance Monitoring: Support for monitoring new metrics like CPU Burst Capacity and CPU Burst Capacity Time.
• AWS Automation actions: The message field can now be customized while using the IT-Automations for AWS SQS, AWS SNS, AWS SES. Simply key in $ to search for available tags, and start customizing.

Auto-discovery for SQL databases

Enable the option to automatically discover and add new SQL databases for monitoring.

Introducing Metric Profile for AWS resources

Choose the CloudWatch metrics to be monitored for each AWS resource with Metric Profile.

Forecast VM space metrics with AI-powered insights

• Obtain AI-based predictions for diskfile space, snapshots space, and space occupied by the VM in a datatsore. View the predictions for the next seven days based on historical data which can help you plan and take remedial actions to avoid issues.

APM Insight .NET Core agent version 4.7.0

• Monitoring support for self-contained applications.
• Monitoring support for apps built on .NET Core 3.1
• Support for tracking app parameters , custom params, and HTTP headers.

APM Insight Node.js agent version 1.7.2

• Custom parameters can be tracked and viewed under Traces.

Filter and Search monitors easily

• Use a wide variety of attributes like Monitor Name, Tags, Domain Name, IP Addresses, Server Name, MAC address, etc. to filter out and view monitors.

Hourly Pricing

• Use Hourly Pricing option to add specific monitor types even after you've exhausted the monitor limit in your license pack, and pay based on the number of hours the monitors are used.

Web transaction (Browser) Monitoring

• The desktop-based recorder has been deprecated and now the Chrome add-on based recorder is available. Try using the Chrome add-on based recorder.

Rest API Transaction Monitoring

• The poll interval for Rest API Transaction monitor has been updated so that you can set a minimum poll frequency of 5 mins to a maximum of 1 day.

DNS Server Monitor

• Answer validation is now introduced for all lookup types, enabling you to check the DNS record values against the resolved DNS records.

WebSocket monitor

• Customize the default HTTP request header information for a WebSocket monitor by adding additional header name and header value.

Customize and choose the landing page in Site24x7

• Set a dashboard, NOC view, or any other page as your landing page in the Site24x7 web client.

Introducing Amazon GuardDuty integration

• Fortify your AWS network against cyberattacks or other unauthorized activities with Amazon GuardDuty integration.

Web Page Speed (Browser)

• Get alerted when the sizes of individual images or scripts or css on your web page exceeds the set threshold value.

Azure Guidance Report

• View best practice recommendations to optimize costs, increase performance and reliability of your Azure services.

Introducing AWS Transit Gateway monitoring

• Ensure seamless on-premises connectivity, and simplify network management by monitoring the AWS Transit Gateway.

AWS Monitoring

• Collect bitrate, and packet rate of inbound and outbound data at AWS side with Direct Connect virtual interface monitoring.
• Monitor the performance metrics for AWS WAF with support for WAFV2.

APM Insight .NET agent version 4.8

• Revamped Health Monitor tool for collecting diagnostic data.
• Inner exception stack trace are captured along with exception stacktraces

APM Insight

• Performance metrics for APM Insight applications can now be viewed analyzed from last 30 minutes to any custom period within the last 30 days.

Status report for servers

• View servers based on their monitor status, host name, outage duration, agent version and more.

Third-Party Integrations

• Route real-time alerts from Site24x7 to other AWS services or custom applications using Amazon EventBridge Integration. This integration enables you to push alerting information to event buses that utilize the built-in targets like AWS Lambda, SNS, etc. to start auto-remediation pipelines, run analytics queries, or execute any other automation steps.

New plugin integrations to improve your remote working experience

• Atlassian JIRA Monitoring - Monitor the overall health of your JIRA servers.
• Atlassian Bitbucket Monitoring - Monitor the overall health of your Bitbucket pipelines.
• Atlassian Confluence Monitoring - Monitor resource contentions and abnormal thread activity in your Confluence software.
• Confluent Platform Monitoring - Monitor the health of your Confluent platform.

Customize the polling interval for server monitors

Set polling interval from 1 min, 5 mins, 10 mins, 15 mins, 30 mins, 1 hour, 3 hours, 6 hours, 12 hours, to one day.

New plugin integrations to improve your remote working experience

• GitHub Monitoring - Monitor the GitHub commits and code changes.
• GitLab Monitoring - Monitor the health of GitLab services.
• Slack Monitoring - Monitor user activity and all actions performed in your Slack channel.
• Software Updates Monitoring - Monitor and apply software updates to client servers without delay.

Advanced Search option

• Use filters to search, view, perform admin actions, and to add monitors with Site24x7 Advanced Search option.

SSL Certificate Monitoring

• Get to know the vulnerability status of your SSL certificates, their associated ciphers, protocols, and the grades we support.

Real User Monitoring

• Java Script errors can be filtered based on error type, file, browser,and URL. Learn more.
• Active and total user count can be viewed.
• Similar or obfuscated transactions are shown now. Learn more.

APM Insight PHP agent version 2.9.2

• Application components can be visualised using service maps for both linux and windows agent.

APM Insight Node.js agent version 1.7

Monitoring support for Oracle DB

Docker Monitoring

• View resource usage of individual containers and get access to exclusive reports and dashboards.
• Support for container auto-scaling
• Management actions for containers, including start and stop
• IT automation support for automatic fault resolution

Zoom monitoring using AppLogs

• Collect and manage events from Zoom Meetings, Video Webinar, Conference Rooms, and Chat, and analyze their availability and performance. Save searches, create alerts, schedule reports, and view key metrics on an exclusive Zoom monitoring dashboard.

Switch Stack Monitoring

• Monitor switch stacks and the switches connected to them. Break down monitoring to the level of every switch and check its health, performance, and status, and visualize the status of every switch and its connection on the data ring.

AWS Monitoring

• Configure the threshold profile of a server agent integrated with an EC2 monitor in three different methods.
• Perform various functionalities, like enabling uptime monitoring, or grouping similar AWS monitors together, using our enhanced AWS tags.

Azure Monitoring

• Enable the option to disable automatic discovery of new resources, so that no new resources are auto-discovered and added to Site24x7 for monitoring during the next consecutive discovery.

New plugin integrations to improve your monitoring experience

• VPN Monitoring - Ensure continued availability of VPN connections and the websites accessed from various locations.
• NFS Monitoring - Monitor NFS file system usage on Linux servers and analyze disk usage.
• GPU Monitoring - Monitor GPU to ensure smooth functioning of graphics-intensive workloads.
• Okta Monitoring - Monitor and manage your Okta event logs for metrics like top events, application severity, failed log ins, successful log ins, logged in users, and more.
• HP iLo Monitoring - Monitor the server health status and hardware configurations of HP iLO interfaces.
• Disk Queue Length Monitoring - Monitor the average disk queue length counter on Linux servers.

Monitor and manage your Nutanix hyperconverged infrastructure

• Obtain deep visibility in to your Nutanix infrastructure by monitoring the clusters, hosts, and virtual machines for different performance metrics like I/O operations, bandwidth, latency, data transfer rates, and more.

APM Insight Java agent version 4.8.1

• Monitoring support for Nexus repository manager and SonarQube
• Monitoring support for MySQL 8
• Support for tracking Http Status code in UnderTow server

Uptime monitoring for AWS resources

• Perform real-time availability checks across all your core services deployed in the AWS cloud without any CloudWatch API calls.

AI-based forecast for datastore space metrics

• Predict your VMware datastores' disk file space, occupied space, and snapshot space for the next one week, based on historical data. View intuitive graphs and understand these predictions, better.

APM Insight PHP Agent Version 2.9

• Support for PHP 7.4 in Linux environment.

Schedule your IT automations

• In addition to automating repetitive manual tasks with our exclusive set of IT Automation tools, you can also schedule them now to take place one after the other when an incident takes place.

Azure Monitoring

• Azure Backup Monitoring: Monitor independent and isolated backups for Azure VMs and on-premises servers.
• Enable the option to automatically add new resource groups for monitoring once they are created in the Microsoft Azure portal.
• Enable the option to automatically remove terminated resources from monitoring in the Site24x7 web console.

APM Insight

• Support for configuring custom instrumentation from the web client. Available from Java agent version 4.8 and .NET Core agent version 4.6

Introducing AWS Storage Gateway monitoring

• Seamlessly connect and monitor your organisation's IT environment and AWS's storage infrastructure. Learn more.

AWS Monitoring

• Filter AWS Resources: Site24x7 now supports include and exclude filtering option to be used simultaneously with an AND/OR logic, to filter out your AWS resources for monitoring. The Include tags operation will be performed first followed by the Exclude tags operation. Learn more.
• Amazon Elastic Beanstalk Integration: Receive notifications for 'Environment Health Status' when your Amazon Beanstalk environment health deteriorates. Learn more.

Additional Amazon Lightsail Integrations

• Amazon Lightsail Load Balancer monitoring: Gain insight into the load balancers used for your Lightsail environment and build high-availability applications efficiently.
• Amazon Lightsail Database monitoring: Keep track of your database health metrics in Amazon Lightsail and maintain the reliability of your managed databases and it's associated applications. Additionally, create an automation action profile to start, stop, and reboot your relational databases.

SNMP Trap Processing

• Configure network devices to send SNMP traps to Site24x7, and receive processed trap messages and alert notifications for any trap defined in your SNMP MIB.

VMware VM and Server Monitor Integration

• If you're monitoring your VMware virtual machines (VMs) via both Site24x7 VMware Monitoring and the server agent, you can integrate both for a unified view of VM metrics, as well as guest OS metrics.

Introducing Amazon MQ monitoring

• Use Amazon MQ monitoring and gain deep visibility into key metrics from your messaging infrastructure to ensure that your brokers are sending and receiving messages properly.
• Set threshold, understand how to reboot an Amazon MQ broker, and get alerted when a threshold breach occurs by creating an action profile in Automation Actions.

Java Agent Version 4.7

• Support for customizing transaction names via API
• Support for adding custom parameters in a transaction via API
• Support for distributed tracing

.NET Core Agent Version 4.5

• Support for distributed tracing
• Support for tracking asynchronous calls and HTTP client component in remote calls.

Distributed Tracing

• With Distributed Tracing, you can track transaction traces made from one application to another. This enables you to monitor calls made between applications and narrow down the problem.

Crash Analytics in Mobile APM

• View app crash details like no of crashes across various devices,app versions, and no of affected users for the chosen time period. Analyze individual crash by drilling down it's errors and exceptions.

AppLogs supports Azure Diagnostic Logs

• Collect your Azure diagnostic logs from Azure service, and simply send them to AppLogs though Event Hubs and Azure functions for complete visibility, log analytics, and management.

Amazon Elastic Kubernetes Service Integration

• Amazon EKS enables the easy deployment of containerized applications using Kubernetes on AWS. With Site24x7's integration, monitor EKS at the cluster, node, and namespace level and achieve full-stack visibility. Learn more.

Jira Integration

• Start integrating your Site24x7 account with Jira account, to raise Site24x7 alarms as Issues in Jira. Learn more.

Amazon Lightsail Integration

• Lightsail monitoring provides you with detailed system level metrics and helps you keep an eye on your lightweight Instances using our Lightsail API.
• A holistic view of the Lightsail environment can be obtained by choosing to deploy our agent on the Lightsail Instance.
• Automation actions enables you to start and stop, or reboot the instances as and when required.

APM Insight PHP Agent Version 2.8

• Agent can automatically detect applications running in GCP environments
• Agent will run as systemd service on supported OS
• Transactions can be excluded from monitoring based on regex patterns

Monitor Docker Images

• Get updates on the image versions deployed across hosts in large environments. Learn more.

Service and Process Monitoring Reports

• View Windows services and Linux processes across servers/for two or more servers in your Site24x7 account. Learn more.

Tag Profiles in Cloudspend

• Tag Profiles enables you to create customized labels that combine user-defined parameters including region, service, resource, data transfer, instance type, etc. to help determine your cloud costs. Learn more.

Hadoop Monitoring

• Get complete overview of your Hadoop cluster's health and performance. Monitor all the main Hadoop components including Hadoop Distributed File System (HDFS), Yet Another Resource Negotiator (YARN), and ZooKeeper.
• Install the Linux agent and get the entire Hadoop cluster auto-discovered and added for monitoring. Learn more.

Top N Availability Widget in Custom Dashboard

• The Top N widget quickly helps identify the top monitors that are Down in an account, a particular monitor type, or monitor group.
• It lists the top 5, 10, 20, or 25 monitors and their availability percentage (from low to high). Learn more.

APM Insight .NET Agent Version 4.6

• Customize your transaction names using .NET agent API. Learn more.
• Support for exception and error tracking in Web API.

AWS Integrations

• ACM Integration: Enable monitoring for your AWS Certificate Manager and keep an eye on your public SSL/TLS certificates used for your AWS-based websites and applications. Be notified on its expiry at minutes, hours, or days level. Learn more.

ConnectWise Integration

• Integrate Site24x7 with ConnectWise to manually or automatically manage Site24x7 monitor alerts using the ConnectWise platform. Learn more.

Configuration Rules

• Automate monitor configurations such as associating with a monitor group, adding tags, setting a check frequency and mapping a user profile. Learn more.

AWS Monitoring

• Guidance Reports: Take a look at the best practices for Route 53 and EMR services. Learn more.
• Sync display name: The general settings section now lets you synchronize your display name from AWS console, provided you have a name tag for a resource.
• Group By service type: Infrastructure dashboard provides you with a NOC view of existing monitors grouped according to the service selected from the drop down.

AWS Monitoring

• Enable Container Insight support for Amazon ECS in your AWS account and collect, aggregate and summarize metrics in your monitor. Learn more.
• Gain deep visibility into server agent integration of EC2 instances with milestone markers. Hover above the Memory and CPU utilization charts for milestone markers to get displayed for the Top 5 process.
• Revamp of Infrastructure dashboard: We have revamped the infrastructure dashboard to provide a NOC view of all the existing monitors. The user can now track the various status of the monitor(s) in a single view. We also provide the user with a reason in case the monitor has an abnormal status
• Additional widgets in the custom dashboard: Obtain a holistic view of the infrastructure dashboard and guidance report within the custom dashboard
• Resource Termination Settings: In Advanced Configurations, an additional setting for an alert on muted resource termination has been introduced. Also, you can remove the 'terminated resources' with one click at a single place

Real User Monitoring

• Configure Trouble and Critical alerts for RUM applications based on key metrics like Apdex score, average response time, throughput, and error count.
• View performance reports and busy hour reports for RUM applications.
• Debug JS errors by uploading their source maps.

AWS Integrations

• Amazon Neptune Integration: Enable monitoring for your graph-based database deployed in the Amazon Cloud. We provide you with integration into Neptune Instance and Neptune Cluster . An option to reboot the Neptune Instance is also provided in IT Automation.

• EC2 Auto Scaling Group Integration: AWS users can track and monitor metrics at an Auto Scaling group level so that users will have the liberty to scale up/down their EC2 instances according to the varying needs of the user and track the same. Learn more.

VMware Resource Pool Monitoring

• You can now monitor your resource pools and make informed decisions on capacity planning by tracking critical metrics such as CPU and memory reservation, resource pool tree state and child resource pools. Learn more.

Amazon WorkSpaces Integration

• Track activity for your Linux and Windows virtual desktops in the AWS cloud. Learn more.

AWS Monitoring

• Anomaly Dashboard: Any aberration or spike in the monitoring data will now be identified at the AWS account level and be notified along with the severity of the anomaly.
• You can now turn on alerts (email) for the termination of Auto Scaling EC2 instances and be notified of the same
• Categorised Guidance Report: The AWS Guidance report recommendations can now be categorized based on dimensions like cost, availability, and security.
• The Amazon service discovery interval has been set for 5 minutes for all the AWS services similar to that EC2 Instance discovery. Users need not wait for 1 hour for their Amazon services to get discovered in their monitor.
• Bahrain Region Support: Business in the Middle East can now monitor AWS deployments in the Bahrain Region along with other global regions.

Support for AWS Managed Microsoft AD logs

• Collect your AWS Managed Microsoft AD logs from CloudWatch using AWS Lambda and easily monitor your AD environment. The logs are displayed in simple readable and intuitive formats which help in log analysis and management.

APM Insight .NET agent version 4.5.1

• If agent auto upgrade does not work automatically, users can download the latest agent from the static download link for the latest .NET agent version.

APM Insight .NET agent version 4.5.0

• .NET desktop applications and windows service applications are now considered as separate application types.
• Windows services are now monitored automatically without any manual updates in service configuration file.

AppLogs Widgets in Custom Dashboard

• Now, you have a new set of widgets for AppLogs in your custom dashbaord. View the metrics for all Log Types displayed in real-time.

AWS Monitoring

• Anomaly Dashboard: Any aberration or spike in the monitoring data will now be identified at the AWS account level and be notified along with the severity of the anomaly.
• You can now turn on alerts (email) for the termination of auto scaling EC2 instances and be notified of the same.
• AWS S3 Monitoring: You can now check and be notified of the presence of objects in your S3 buckets.
• Outages: You can now view the outages of all the monitored AWS services in your account under a single tab.

APM Insight

• Agent configurations are now applied at application level. Same configurations can be applied for multiple profiles with the help of configuration profiles. Learn more

.NET agent version 4.4.0

• You can now track PostgreSql calls made via EnterpriseDB EDBClient .NET provider
• You can now track HTTP headers in transactions and view it under trace summary
• You can track custom parameters via agent API and view it under trace summary
• You can also skip transactions from monitoring
• You can generate health monitor diagnostic zip via the command line

SMART Disk Monitoring

• Install the Linux monitoring agent and get your SMART disks auto-discovered and added for monitoring.
• Set thresholds and be notified on potential hardware disk failures.
• Ensure to have Linux agent version 17.4.5 and above, and smartmontools installed to use this feature.

Brand Reputation Monitoring

• Check your websites against Google's Safe Browsing list and stay away from malware or suspicious phising activity and keep your site's reputation intact.Learn more.

EMR Monitoring

• Monitor EMR with Site24x7 and ensure uninterrupted working of your Big Data frameworks. Also be notified of the status of the associated AWS services. Learn more.

AWS Monitoring

• AWS S3 Monitoring: You can now check and be notified of the presence of objects in your S3 buckets.
• Outages: You can now view the outages of all the monitored AWS services in your account under a single tab.

NAT Gateway Monitoring

• You can now monitor the status of the outbound traffic flow from you private subnets and get notified of service disruptions. Learn more.

Google Cloud Platform (GCP) Monitoring

• Monitor all of your GCP services including Google Compute Engine (GCE), Google App Engine (GAE), Google Kubernetes Engine, VPC, IAM Cloud-Audit, CloudSQL, and BigQuery.

WebSocket monitor

• Monitor your secure WebSocket endpoints and identify service interruptions. Learn more.

APM Insight Java agent version 4.5.0

• You can now track calls made to Elasticsearch via Transport client and Rest High Level client.
• HTTP request parameters are now captured at the end of transaction.
• Agent can now automatically identify GCE and AWS Fargate environments.

Configuration Profiles & Third Party Integrations for MSP Accounts

• You can set up threshold, notification, location profiles, and email templates at the MSP account level. Learn more.
• Integrate third party services including Webhooks, PagerDuty, Slack, OpsGenie, and ServiceNow at the MSP account level. Learn more.

Multiple polling frequency for AWS services

• The pre-defined five minute check frequency for all your AWS services can now be modified and set as per your requirement. You can choose from any of the listed check frequencies ranging from one, three, five, 10, 15, 20, or 30 minutes; one hour; or one day. Learn more.

Real-time Blacklist (RBL) Check

• Check and confirm if your hostname or IP addresses are blacklisted against popular DNS-based blacklists, such as Surbl, DNSBL SORBS, InvaluementSIP, Spamhaus Block List, Spamhaus Exploits Block List in real-time. Learn more.

ReIndex logs

• Site24x7 maintains a fixed retention period (30 days) to store the logs collected for monitoring. You can now increase the storage duration for an additional cost by re-indexing the logs. Learn more.

Docker Container logs

• You can now collect the logs of the applications running in your Docker Containers for monitoring via the AppLogs agent in your Linux environment. Learn more. Learn more.

Real User Monitoring

• Support for anomaly detection: You can now enhance your end user experience with anomaly detection in RUM. The KPIs are benchmarked and whenever there is a confirmed threshold breach, you will get alerted about the anomaly.

APM Insight .NET agent version 4.3

• You can now receive monitoring support for PostgreSQL provider version 4.0.6
• You can now track exceptions captured via Application Insights Logger

APM Insight Node.js agent version 1.5

• You can now receive monitoring support for ECMA script
• For web transactions, Bytes In and Bytes Out are captured

Site24x7 Health Check for Azure Deployment Manager (ADM)

• You can now monitor the health of your services, ensure reliable deployments and high availability of your services. Perform health checks during staged rollouts to detect any service health issues, troubleshoot, and reduce the scale of impact.

Log management

• CloudTrail: Track all account related activity in your AWS environment by collecting CloudTrail logs directly from your S3 buckets via a Lambda function. Learn more.
• CloudFront: Keep an eye on CloudFront user requests by indexing them for monitoring and easily identify usage patterns. Learn more.
• VPC Flow logs: Tighten your security measures by tracking the IP request logs in your VPC. Learn more.
• Elastic Load Balancer logs: The ELB logs stored in your AWS environment can now be collected via Lambda Function for monitoring. Index and quickly troubleshoot errors in the logs collected from Classic Load Balancers, Application Load Balancers and Network Load Balancers. Learn more.
• Collect S3 logs using Lambda Function: Identify new log files added to your S3 buckets and collect them for monitoring using Lambda function. Learn more.
• CloudWatch logs: Search for specific error codes or fields in the CloudWatch logs and analyse them for troubleshooting. Learn more.

Agentless server monitoring (Beta)

• You can now monitor your server via SNMP and gather performance metrics equivalent to that of the agend-based approach. Performance counters and Tabular performance counters provide support for tracking custom metrics derived from the SNMP OIDs.

More Bulk Installation Options for the Server Monitoring Agent

• You can now install the Linux and Windows agents via Google Cloud Platform (GCP) and DigitalOcean User Interface (only for Linux agents). Learn more.

Scheduling Reports

• You can now schedule reports on a quarterly basis.

APM Insight

• For transactions and traces, display your preferred metrics.

Ruby agent version 1.8

• Due to performance issues, method calls per trace are limited to a count of 1,000.

PHP agent version 2.7

• You now receive monitoring support for PHP version 7.3
• Transactions you initiate using a command line interface (CLI) can be viewed under the Web Transaction tab.

Real User Monitoring

• You can now monitor the end user experience in real time for regions in China.

S3 Logs

• Log files stored in your S3 buckets can now be collected for monitoring in Site24x7 via SQS queue.

AWS monitoring

• Route 53: Collect metrics related to Route 53 Health checks and track end-point availability. Monitor forward DNS queries from resolvers on your network to the Route 53 Resolver. Visualize how traffic is routed and extract useful information from query logs for public hosted zones. Learn more.
• Elasticsearch service: Know when to update your ES domain configuration. Monitor detailed cluster and storage level metrics including Java heap memory used, read/write latency and total used space and more.
• CloudSearch: Better manage your search domain. Observe and alert on metrics like successful requests, index utilization, searchable documents to make informed decisions about configuring scaling options. Learn more.

Inventory Report for Servers and Applications

• View all the servers and applications in your Site24x7 account based on hostname, domain name, IP address, time zone, OS version among many others. Learn more.

Site24x7 CloudSpend is now officially available

• Site24x7 CloudSpend, our cloud cost management solution for Amazon Web Services (AWS) is now available. CloudSpend enables you to slice and dice costs by linked accounts, tags, and time periods; group costs by different teams, customers, or projects using business units; create budgets to prevent overspending; set up schedules that deliver dashboards to your inbox; and more.

New AWS Integrations

• Key Management Service (KMS): This new integration tracks and notifies you when imported key material is about to expire.
• CloudSearch: You can now analyze and set up alerts on performance metrics, including index utilization and successful requests, to better understand the behavior of your search domains.

APM Insight Node.js agent version 1.4

• You can now track defined classes, methods, and handled errors via custom instrumentation APIs.
• We now offer support for monitoring background transactions.
• Support for app parameters is also now provided.

APM Insight .NET Core agent version 4.3

• Agent version 4.3 can automatically detect .NET Core applications hosted on an IIS server.
• It can also detect the application type based on the framework description.
• We now offer monitoring support for .NET Core applications that are hosted as self-contained deployments.
• Monitoring support for .NET Core version 2.2.0 is also now provided.

APM Insight Java agent version 4.4.1

• Typo errors while capturing Postgres SQL queries have been fixed.
• Host details of the failed Cassandra queries are now captured by the agent.
• The agent can now support Jedis' latest version, 3.0.
• The null pointer exceptions that occur while processing SQL queries have been fixed.

APM Insight

• You can now configure selected web transactions as Key Transactions and monitor their key metrics individually.
• Users can skip certain transactions from being monitored as well. Learn more about how to skip monitoring for certain transactions.

Ticketing Integration with ServiceDesk Plus MSP

• Gain complete control over incident management by seamlessly integrating Site24x7 with a ManageEngine ServiceDesk Plus MSP account. Automatically or manually log tickets based on your Site24x7 trouble/critical/down alerts; close issues when resolved, and view the detailed incident history in the SDP MSP portal.

Custom Dashboard - New Widgets

• We have added an all new Inventory Details widget that lets you gather account-wise and resource-wise split-ups of your AWS resources.
• Now you can view child-entity metrics of your monitors inside the Performance and Current Status widgets.

AWS Monitor Updates

• Revamped Inventory Dashboard: Our revamped Inventory Dashboard gives you better insight into all your AWS resources with the help of newer widgets. You can easily gather details about resource count, resource history, and region-based resources; view reports like the detailed inventory report for enabled services and the guidance report for your AWS resources—all from a single pane. You can also now schedule Inventory Details reports. You can read more in thecommunity post here.
• Revamped Guidance Report: We've added 14 new recommendations to the Guidance Report. With this, you can optimize costs, and improve the fault tolerance and the performance of your AWS account with a total of 80 recommendations and best practices.
• All Accounts Summary: Gain high-level insight into all your AWS accounts along with their individual resource counts.

Windows Server Backup Monitoring

• Know the status of your Windows server backups; monitor events and their disk usage.
• Recieve instant notification on backup failures through SMS, email, PagerDuty, Slack, and Microsoft Teams.

HTTP Response Header Validation in Website monitor

• You can now validate your HTTP response headers and corresponding values in your website monitor against a predefined set of headers and values. Trigger a Trouble or Down alert when a response header validation check fails.

Support for JSON logs

• You can now manage single line and multi-line JSON logs from your Site24x7 console. Pinpoint critical events and take remedial action before a major downtime occurs.

APM Insight Java agent version 4.4

• Context-based monitoring: Applications running on the same app server can be monitored as individual contexts. This will help you view metrics for each context separately.

Lightweight Basic Availability APIs

• Quickly gather the average availability data of your monitors using Basic Availability APIs. Learn more from our community post.

Custom check frequency for vCenter, ESX/ESXi, and Datastore monitors

• The check frequency for your vCenter, ESX/ESXi hosts and datastore monitors are not pre-defined anymore. You can choose from a poll interval of three, five, 10, or 15 minutes as a custom check frequency for your monitors.

Site24x7 Teams Management launched

• Now you can segregate and streamline IT monitoring among different teams in your organization from a single console. Our all-new Teams Management feature supports the administration of individual monitoring accounts based on business applications, geography, resource type, and ownership. You can read more about Teams Management here.

AWS Web Application Firewall (WAF) Integration:

• AWS WAF lets you configure security rules to filter web traffic based on various conditions. With this integration, you can now observe how often your Application Load Balancer, API Gateway, or CloudFront distribution receives requests matching the conditions in a particular rule or web ACL. Learn more from our community announcement.

AWS Step Functions Integration:

• Collect metrics on state machine executions, visualize the real-time status of each step using color coded views, and receive a detailed history of every execution to troubleshoot run-time errors. Check out our community announcement to learn more.

Support for Single Page Applications

• Monitor your applications built in Angular, Ember, React, Backbone, and any other SPA framework using Site24x7 Real User Monitoring. Track route changes and AJAX calls optimize end-user experience.

Analyze network path using RUM Traceroute

• Now you can monitor the network path taken by a request to reach your website from varied locations using RUM Traceroute. Identify failed nodes and avoid unnecessary retraces. Read more here about how to configure RUM Traceroute.

Network management made simple with SNMP traps

• Configure network devices to send SNMP traps to Site24x7; receive processed trap messages and alert notifications for any trap defined in your SNMP MIB.

Exclude VMs from auto discovery

• You can now exclude unnecessary VMs from auto discovery and efficiently manage your licenses. You can also more easily fine-tune your monitoring set up.

APM Insight Node.js agent version 1.3.0

• We now offer monitoring support for Node.js version 10.
• Autoscaling support is now provided for Node.js applications deployed in AWS and Azure environment.
• Monitoring support for applications built using HTTP/2 is also now available.

Site24x7 Advisor

• Receive a personalized report that enables you to find unused features in Site24x7, and adhere to best practices so you can monitor your IT deployments with ease.

Support for .NET Core

• Monitor your .NET Core applications running on Windows platform with APM Insight .NET Core agent. For installation instructions, refer here.

APM Insight Ruby agent version 1.7.3

Monitoring support for Rainbow Server.

APM Insight PHP agent version 2.6

Transaction names can be customized using API's

APM Insight Java agent version 2.6

Monitoring support for applications built on Java 9, 10, and 11.

APM Insight .NET agent version 4.2

Data processing method has been enhanced from single thread to multiple threads for faster data collection and processing.

Amazon Simple Email Service (SES) Integration

From sending transactional emails to marketing newsletters, Amazon's cloud-based email service platform SES plays a vital role in an organization's customer engagement program. From today you can monitor email sending activity across your SES account with metrics like bounces, complaints, sends, clicks, open rate and more. Check out our community announcement to learn more.

FQDN Report

Gain complete domain and SSL expiry details of your monitors in a single comprehensive FQDN report.

AI-driven Azure Monitoring

Monitor over 100 Azure services covering compute, storage, databases, network, analytics and security using the Azure monitor REST API.

AI-powered chatbot for Microsoft Teams

Use Site24x7's NLP-based chatbot for Microsoft Teams to allow DevOps and application teams to remain in the zone of work even during IT incidents

Amazon Elastic File System (EFS) Integration

While Amazon Elastic File System provides a highly scalable cloud file storage, our new integration provides you resource usage stats including burst balance, client connections, Percent I/O limit to help you select the right performance mode for your application workload. Check out our community announcement post to learn more.

Custom Dashboard - Top N Widget

Create a Top N Widget to compare the performance metric values of a similar type of monitors from your account or a particular monitor group.

Monitor all your VMware ESX/ESXi hardware sensors

View the health status and monitor all the hardware sensors voltage, battery, processor, watchdog, memory, and other sensors in addition to power, fan, temperature, and storage sensors.

Amazon Redshift integration

Maintain the health and reliability of your cloud-hosted data warehouse. Monitor system level resource usage, network data transfer, disk activity, database health, node level information and more for your Redshift cluster to better optimize query performance. Check out our community announcement post to learn more.

Global Benchmark Report for REST API and REST API Transaction Monitors

Compare the availability and response time trends of your REST API and REST API Transaction monitors for a specified period from upto eight monitoring locations. Also, create a benchmark report for multiple monitors groups, comprising of Website, REST API, or REST API Transaction monitors.

DKIM authentication for secure email delivery

Now ensure safe delivery of Site24x7 emails by enabling DKIM authentication for your sender email addresses.

APM Insight

• Graph view added in application dependency maps. Key metrics can be viewed for all components, for all hosts of a particular component and for individual hosts.
• Alerts can be configured for JVM metrics like JVM CPU usage, heap memory usage, GC count and GC time based on poll count and poll average.

APM Insight Node.js agent version 1.2.0

• Support for MySql2 and Mongoose database - db queries are tracked and monitored.
• Support for ioredis - component level metrics are tracked and monitored.
• Agent can detect and monitor Docker environment.

New AWS integration: Elastic Container Service (EC2)

Better understand how task and service definitions are impacting the system resources of your ECS cluster. Monitor CPU and memory reservation and utilization metrics, track the number of tasks in running and pending state, alert on service-level CPU/memory usage and other data. You can read our community annoucement post to learn more.

APM Insight Java agent version 4.2

With respect to deprecation of earlier TLS versions, users were requested to upgrade their application programming environments, for uninterrupted monitoring. But with Java agent version 4.2, users need not upgrade their programming environments. The agent is compatible with TLS version 1.2 and ensures un-interrupted monitoring service.

Server Monitoring

• Monitor your Office 365 servers without installing an agent. The access tokens (generated from the Windows Graph API requests) are used to fetch data from your Office 365 account, that is presented in the Site24x7 web client.
• Check out the Agent Inventory Report that lists all the servers monitored in your account based on their agent version, IP address, OS type, and more.

NTP Server Monitor launched

Monitor the availability of the primary NTP server, and receive trouble alerts when the secondary NTP servers drift from the maximum drift threshold.

DNSSEC validation failure errors

Get proper error messages and trouble notifications during DNSSEC validation failures.

APM Insight Java agent version 4.1

• Transaction traces are now captured in case of high exception count, new exception type and high SQL time, apart from default threshold configurations.
• For background transactions, exception metrics are captured. Also, instance level metrics for background transactions are shown in application dependency maps.

Send logs to AppLogs through an HTTPS endpoint

Upload single-line logs, multi-line logs, as well as log files through an HTTPS endpoint using simple commands.

Real User Monitoring

Response time, Errors and Pageviews consumed are shown along with Apdex score in RUM geography map.

Performance Graphical widget added in Custom Dashboard

Now create Performance graphical widget for your monitor groups. The widget renders average archived data of all the monitors in the group and auto-refreshes the data every one hour.

Perform synthetic transaction tests on Chrome with the Web Transaction (Browser) Monitor

Now perform playback testing of your web interactions from 100 global locations using a Chrome-based playback engine.

Web Tokens support for Website and REST API monitors

Now register Site24x7 with your authentication server to monitor protected websites and endpoint APIs using Web Tokens.

Executive Summary SLA Report

Now you can view the overall summary data in your Executive Summary SLA report. See details like average Availability SLA compliance percentage value of your monitors, average Response time SLA compliance percentage value of your monitors, and the overall best in class response time value in milliseconds.

APM Insight Java agent version 4.0

Monitoring support for Filter framework has been re-introduced.

APM Insight .NET agent version 4.1.0

Monitoring support added for Microsoft SQL Server CE

New Service View for AWS monitoring customers

Effectively manage your AWS integration. The new Service View enables you to access information about monitored cloud services and provides new UI controls to help you quickly add new AWS integrations. You can read our community post to learn more.

Launched 100th monitoring location

Site24x7 has newly launched three monitoring locations in Wakefield and Nottingham, UK and Hyderabad, India. With these new locations in place, you're now able to monitor your IT resources from 100 unique locations across the globe.

API Gateway Integration

How is API traffic changing over time? Are there too many client side-errors? What about API response time is it fast enough? Observe and alert on API execution metrics on both the stage-level and method-level to understand performance.

Custom Dashboard

• All new multi attribute widget added.
• Add upto 100 unique widgets in a single custom dashboard.
• Support for Monitor Groups in Availability and Performance numerical widgets.
• Color labeling introduced in Availability and Performance numerical widgets.

APM Insight

• HTTP Error percentage: HTTP errors are now depicted graphically with their error percentage for the chosen time.
• Average response time, throughput, total request count of components are shown for individual host / port-IP in Application dependency maps.
• For every web transaction, it's top 5 slow traces are shown for the chosen time.
• APM Insight autoscaling is now supported for applications hosted in Docker environment.
• APM alerts can be configured based on error percentage.
• For Java applications, JVM CPU usage of instances can be viewed under instance details in Overview tab
• 95th percentile added in response time and throughput graph - this helps you to assess the common baseline for response time and throughput and identify any anomalies when the graph spikes up.
• Minimum time window has been improvised from last 1 hour to last 30 mins - performance metrics for APM applications can now be viewed for last 30 minutes.
• Transaction traces can now be identified with their respective instances - since an application may have multiple instances, this would help in identifying the corresponding instance which has problematic transactions.

Real User Monitoring

View Resources split up: Monitor the impact of your webpage resources over it's response time. You can classify and group your resources as first party, third party and CDN resources based on Domains. You can also analyse the time consumed by the resources based on the location and count.

Summary of product enhancements

• AJAX calls in traditional web applications can be tracked.
• Specific user agents can be excluded from monitoring - data will not be collected for specified user agents.
• Users can configure Domains to be excluded from monitoring
• Users can configure their resource types as first party, third party and CDN resources.
• Key parameters like total response time, average response time, throughput, error count and total pageviews can be exported as reports.

APM Insight Node.js agent version 1.1

• Agent can monitor and track Promise,Async/Await calls.
• Support for Redis and Cassandra.

APM Insight PHP agent version 2.5

• Support for WordPress and Joomla - Applications built in WordPress and Joomla can be monitored using APM Insight PHP agent.
• Stacktrace for errors, without exceptions, are now captured and shown.

Bulk import monitors in a jiffy

• Create hundreds of monitors, including internet services monitors, cron job, heartbeat, and VMware monitors by importing a CSV flat file in SIte24x7.
• Optionally overwrite void or invalid parameters in the CSV file with default profiles to enable a seamless import task.
• Get targeted error report during import task to help rectify future import issues.

Advanced configuration for your AWS integration

The new advanced configuration gives you more control over your AWS integration. Configure default threshold profiles for all supported cloud services, create monitor groups using native AWS tags, choose recommendation checks and configure new baselines for the Guidance report, automatically move stopped resources into maintenance and more.

APM Insight PHP agent version 2.4

• Auto - Instrumentation: From agent version 2.4, frameworks and CMS used in the user environment will automatically be detected and profiled.
• Smart sampling: If the CPU usage is higher than normal in the application, PHP agent will dynamically adjust the data sent for monitoring and will not contribute to additional load.

Support for Azure Web applications

Monitor your Azure web applications built in .NET frameworkwith the help of APM Insight .NET agent. This feature is supported from APM Insight .NET agent version 4.0

VMware Monitoring - Monitor the performance of your VMware Datastores

• View data on every storage aspect of your datastore like free space, used space, capacity, snapshots, swap file space, disk file space, and log file size.
• You can also view the top virtual machines that use your datastore the most in terms of key metrics.

Network Monitoring - Automate network discovery with Layer 2 maps

• Discover and map all the devices in your network that are available within your configured IP range. Site24x7 automatically maps your whole network and structurally organizes all the devices and their interconnections.

Support for monitoring Node.js applications.

• Monitor the performance of Node.js applications with= APM Insight Node.js agent. Track all triggered events and asynchronous calls and optimize your application performance.

Advanced Search Filter in Bulk Actions

We've simplified the Bulk action tasks by adding an advanced search filter. Now sort monitors with ease by defining multiple custom search criteria and apply actions to your filtered monitors at the click of a button.

Domain ownership verification made mandatory to host Status Page

You must confirm your root domain ownership to successfully setup your Status Page. Update and validate your DNS TXT records along with your CNAME records to successfully confirm your root domain.

More AWS Integrations — AWS Direct Connect and AWS managed VPN.

• Direct Connect: Track connection state, Cyclic Redundancy Check (CRC) errors, and data transfer for the dedicated 1 gigabit or 10 gigabit Ethernet fiber-optic cable between your on-premises network and AWS Direct Connect location.
• VPC-VPN:Monitor state and activity for the IPsec VPN (Virtual Private Network) connection between your remote network and AWS.

Define Monitor Usage Limit in MSP Customer Account

Ensure better monitor management and prevent any unplanned monitor utilization by restricting usage in MSP customer accounts. Setup upper usage limit for your basic and advanced monitors. Learn more.

APM Insight PHP agent version 2.3

• Support for Drupal - PHP applications built in Drupal framework can now be monitored using APM Insight PHP Agent.
• Support for applications built in PHP version 7.2 in Linux platform.

Domain Verification in Status Page

Prevent misuse of your status page sub domain by verifying your root domain ownership using the unique alphanumeric DNS TXT verification key.

Top N Widget in Custom Dashboard

Now identify the best and worst performing monitors using the Top N widget in Custom dashboard. The Top N widget renders the Top 5, 10, 20, or 25 monitors (of a selected monitor type) for a predefined time in the descending order of their performance data.

Docker Agent

• An exclusive monitoring agent to keep track of your docker containers and hosts. Check out our FAQ's for further queries.
• Install in bulk using AWS ECS and Kubernetes.

APM Insight APP Parameters

Monitor the frequency of request count of any custom metrics or variables using App Parameters. Supported platforms: Java and .NET

APM Insight Java agent version 3.9

Exclude HTTP errors from monitoring to reduce noise in your monitoring environment

Site24x7 AppLogs supports Windows event logs

You can now upload and manage Windows event log types like system logs, application logs, security logs, and more using Site24x7 AppLogs.

Bulk Action - Disassociate Monitors from Monitor Groups

Now you can disassociate multiple monitors from your chosen monitor group or a set of monitor groups—on a single click.

Automatically create monitor groups on the fly for your AWS resources.

• Assign the case sensitive tag with key = group_site24x7 along with a value of your choice to your AWS resources to automatically roll them up into monitor groups. You can read our community announcement post to learn more.

Pick metric aggregators in Global Benchmark Report

Your Global Benchmark Report can now help you determine the availability and response time trends of your monitor groups based on the average or 95th percentile values of the selected data.

More AWS cloud service integrations

• Monitoring support for Data Streams , Video Streams , Firehose and Data Analytics to help you track usage and performance for every component powering your real-time data streaming pipeline in minutes. To learn more read our community announcement post.

APM Insight

• Proxy passwords are encrypted and GDPR changes are implemented for Java, .NET, Ruby and PHP agents respectively.

Site24x7 integrates with Atlassian Stride Third-party integration

• Now connect your Site24x7 account with Stride to instantly share monitor incidents and RCA links to your preferred Stride rooms.
• Improve team collaboration and reduce MTTR.

Real User Monitoring

Response time and Throughput graphs for

• Individual countries and states can be viewed respectively.
• Browser types, Device types and ISP's can be viewed.
• Request count for Browsers and Devices are shown along with Response time graph.

APM Insight PHP Agent 2.0

View external component split up : Analyse the amount of time spent by web requests on different components. Also, identify which component consumes more time and optimize your application performance.

APM Insight .NET Agent 3.8.0

Monitor Desktop and Console applications developed in .NET with APM Insight .NET agent. You can also analyze and optimize the performance of Windows Services developed in .NET platform.

Enhancements

• For web services, user defined service method can be viewed under Traces.
• Execution time of Un-instrumented blocks of code are shown in Traces.

APM Insight

Users now view metrics of all the memory pools available in Java 8 & 9. These metrics can beviewed under APM Insight > Java App > JVM > Memory

MTR based Network Route launched

• Now generate an MTR based Network Route map as part of your down/trouble RCA report. Gain deep visibility into your critical network paths regardless of node location.
• Identify network slowdowns, troubleshoot hotspots across your entire delivery chain and understand various internet connection problems, including packet loss and high latency issues.

Import Custom Dashboard Tabs in MS Teams Channel

Now create Site24x7 tab in Microsoft Teams channel to import your Custom Dashboard inside the channel. Perform meaningful and contextual conversations over your Site24x7 dashboard data.

User Permission Changes - Custom Report and Global Benchmark Report

We've made some changes to the user permission levels to access the Custom Report and Global Benchmark Report.

Monitoring support for GovCloud (US) and AWS China Region

Collect metrics for your infrastructure and Pass services powering your GovCloud (US) and China Region deployment for improved visibility, visualize resource usage and performance to identify trends and get alerted when problems start to arise. Learn more.

Launch of Site24x7 AppLogs

Upload your logs to the Site24x7 server and monitor them in a single, intuitive dashboard. Perform a query language search and track all performance issues from the same console.

Linux, FreeBSD and OS X Agent Installations

• A root or a non root user can now install the Linux, FreeBSD and OS X agents.
• Further, users can also opt to run the installed Linux agent as root or non root.
• Docker application monitoring is now supported for OS X and FreeBSD

APM Insight

• Users can view Apdex score classification (Satisfied, tolerated and frustrated count) for all APM Insight monitors and monitor groups in APM Insight Performance reports.

Infrastructure Maps

Manually create a schematic description of your network topology by logically arranging your physical nodes, network devices, interfaces, and links over a predefined or custom background.

Attribute Alert Group

Now you can create specific attribute based templates by combining all your role specific attributes from different monitor types in your account. By associating your Attribute Alert Group with a User Alert Group, you can define your alert engine to share alerts with your contact list for only those alerts that are affected by an attribute breach.

Real User Monitoring

• Users can view the page views consumed by their individual applications for the corresponding month and the projected rate of consumption depending on the existing trend in RUM Dashboard.
• Users can view the complete webpages along with the domain and resource information generated during the particular session via Snapshots.

Block domains at monitor level

• For Web Transaction (Browser) and Web Page Speed (Browser), now you can configure a block domain list at monitor level or account level.

Custom Dashboards and Alert logs

• Now you can build upto 100 custom dashboards in your Site24x7 account.
• Now download your Alert logs as a CSV file.

Monitoring support for Amazon CloudFront

• We're increasing the number of supported AWS integrations to 11 by bringing in monitoring support for CloudFront, the global content delivery network service. Your Ops team can now monitor the operational performance of your web distributions, create custom dashboards to analyze usage trends, visualize metrics like requests and data transfer , set up thresholds to alert on distribution behavior and more. Check out our community announcement post to get started.

APM Insight Java agent version 3.7

• Specific packages can be excluded from Java agent monitoring
• Host details of memcached & redis calls can also be viewed in trace details.
• Complete MongoDb queries can be viewed in transaction traces.

AWS monitoring updates – Additional metrics and Amazon Aurora support

• Comprehensive monitoring support for the MySQL and PostgreSQL compatible RDS DB engine – Amazon Aurora
• Additional metrics support for all your existing AWS integrations – EC2, DynamoDB, Lambda, and SNS to make it easier for you to observe and alert on whats happening in your AWS environment.

Status page

• Country wise geographic data can be viewed for USA, Australia, Europe and India by integrating RUM in Hosted Status Pages.

Cron and Heartbeat Monitoring

• Monitor your cron jobs, daemons, microservices, and other scheduled tasks with a simple setup in minutes.
• Get alerted instantly when your jobs fail, get stuck, or run longer than expected.

Third-Party Integration - ServiceNow

• Tightly integrate Site24x7 with ServiceNow ITSM platform to manually or automatically open, resolve, and close ServiceNow incidents based on Site24x7 monitor alerts.
• Investigate the root cause of incidents, assign alerts to technicians, and manage alerts seamlessly in ServiceNow portal.

Network Monitoring - Interface threshold configuration in threshold profiles:

You can now set thresholds for interface level attributes in your threshold profile to get notified of their breach.

NInternet Service Monitors - Mark Maintenance as Downtime:

Now you can mark a pre-defined maintenance window as downtime using the mark maintenance as downtime link listed in the Outages tab of your Internet Service Monitor's details page.

MSP - Added Operator User Role at Customer level

We've added Operator User role at Customer Level of an MSP account.

Monitoring support for Amazon SQS

We've improved our AWS monitoring footprint by adding support for Amazon's managed message queue service – SQS. With this new integration, you can now collect data on message traffic patterns, queue backlog, message state/size and more to understand producer/consumer behavior, identify stale queues and troubleshoot performance. Check out our community announcement post to get started.

Custom Date Range Picker added in Audit Logs

• Now sort audit logs for your preferred date range using the custom date range picker. You can choose a period dating upto a year back from your selected date.

Web Client Enhancements and Improvements

• All new Multi-Monitor Performance widget and Iframe widget added to Custom Dashboard
• Perform Bulk Actions, such as Activation, Suspension or Deletion of Monitors as a background task in the client.
• All new Monitor Status and License widget bar introduced in the Home, Web, Server, and Network Dashboards.
• Introduced new Time Period selectors and granularity in Site24x7 Reports
• Brand new Site24x7 Demo Account launched
• Support for caching of parameters in Site24x7 Reports. Also, now specify a Custom Period using the Custom Date Range selector.
• Enhancement to OpsGenie integration - Now you can control incident trigger in OpsGenie based on your monitor's trouble status. Additionally, you can decide to close incidents manually or automatically in OpsGenie.

MSP Customer Groups Introduced

Now create unique Customer rosters to facilitate better management of Customer Accounts. You can streamline user management by enabling quick association of MSP Users with Customer Accounts. Usecase scenarios listed below

• While adding/modifying a Customer Account, you can associate the Customer with multiple Customer Groups. All the Users associated with these Customer Groups will get instant access to the Customer Account.
• As soon as the new MSP User accepts the account invitation, the User gets instant access to all the Customers linked to the Customer Groups, associated with the User. Also, you can modify an existing User by associating the User with relevant Customer Groups. Every Customer Group can have a unique combination of Customer accounts.

APM Insight - Java agent version 3.6.0

• With Java agent API, specific blocks of code, inside method level can be monitored. This helps you to debug easily by tracking finer metrics.
• Polling frequency in thread profiling has been reduced - polling happens for every hour. This helps in detecting slow running methods.
• Un-instrumented blocks of code are highlighted between method calls in traces - this enables you to visualize the time split up of method calls with clarity.

Network Monitoring - Enhanced representation of traffic data

The traffic data that was displayed in bytes/second earlier, is now being displayed in bits/second with appropriate prefixes (bps / Kbps / Mbps / Gbps).

Network Monitoring - Tabular Performance Counters

Monitor the tabular SNMP OIDs of your network devices using tabular performance counters. Categorize and view all your group-based performance metrics in a unified table.

APM Insight - .NET agent version 3.7.0

• Bulk Installation - Bulk installation tool allows you to install .NET agent across multiple servers in the same active directory network parallely. Agent configurations (license key and application filters) are replicated across selected servers.
• Exceptions logged via ELMAH and NSpring can be tracked.
• Smart sampling - Sampling factor for background transactions are auto adjusted based on CPU utilization.

APM Insight - Ruby agent version 1.6.0

Track application specific methods and user defined exceptions with Ruby agent API. The agent API automatically associates exceptions with respective transactions and comprehensive data can be viewed under a single console.

Clone Web Transaction Monitor

Now you can replicate an existing Web Transaction Monitor with all the configuration settings using the Clone Web Transaction feature in Site24x7.

Powerful Amazon S3 monitoring

• Gain insight into storage and access patterns: Know how your object storage environment is growing and performing over time. Monitor the full range of S3 metrics – storage, request and data transfer all in one place, visualize trends, and receive alerts whenever a metric crosses the defined threshold.
• S3 object endpoint checks: Proactively monitor S3 object endpoint URLs powering your static website and mobile apps from multiple global locations to ensure if they are functioning correctly.

Define Accepted HTTP Status Codes in Web Page Speed (Browser)

Customize and define the acceptable HTTP Status Codes that should be considered as UP in your Web Page Speed (Browser). You can specify comma separated HTTP Status Codes or Status Code ranges separated by a colon.

Site24x7 Tags Released

• Creatively organize and manage monitors, reports, and their alarms in Site24x7 by associating tags to these monitors.
• Create a Tag by adding your own custom metadata in simple name-value pairs. Also, assign unique colors to define individual tags.

IT Automations and Third Party Services Added in Escalation Settings

• Now invoke and manage escalations in your preferred third party services
• Execute IT Automations during an escalation

Automations for the Amazon Web Service (AWS) platform

• Gain monitoring insights and automatically take actions on AWS resources. Create an action profile and automatically execute operational tasks in response to alert events; stop, start or reboot EC2 and RDS instances ; reboot ElastiCache clusters/nodes , Publish a custom message to an SNS topic(s) or invoke a Lambda function to act on the problem as desired.

APM Insight - PHP Agent Version 1.7.0

Support for transaction based monitoring rather than file based monitoring. Previously, in MVC platforms, all transactions pass through a single URL (index.php) because of routing through the main controller. This issue has been addressed and URL for respective transactions are now enlisted specifically.

Analyze data with finer details using RUM playback option

RUM playback with pause option allows you to view data for smaller time segments. This allows you to inspect the minor variations in your application performance over various geographic regions.

View Response Time History

• Now view the response time history, including the response time summary, domain summary, and web page summary of your web page from your preselected locations for the past seven days. Since RAW data is provided, you can view the summary data for individual polls during the selected date.

Graph and Widget Enhancements in Web client

• REST API and SOAP Web Service Monitors' Response Time graphs will now showcase all the response time attribute split-up data along with their legend markers.
• Custom Reports: During the Custom Report creation, if the monitor type selected is Website, REST API or SOAP Web Service, you'll additionally have an option to select attributes like DNS Time, Connection Time, SSL Handshake Time, First Byte Time or Download Time.
• Custom Dashboard Performance widgets: New widgets introduced under the graphical and numerical performance widgets' category. On selecting the resource types: Website, REST API, or SOAP Web Service Monitor, you'll have an option to use widgets, such as DNS Time, Connection Time, SSL Handshake Time, First Byte Time and Download Time.

Third-Party Integration - OpsGenie

Connect Site24x7 monitor alerts with OpsGenie, an advanced incident management and alert handling platform for DevOps and IT. Use OpsGenie's alert & notification management, on-call scheduling and escalation capabilities to streamline Site24x7 monitor alerts.