AWS Service Quotas

Service Quotas allows users to view and manage quotas for AWS services. Quotas are simply the maximum usage limits for the resources in your AWS account. These limits are predefined with default values and can be increased as your business demands.

With Site24x7's AWS Service Quotas feature, you can view and manage your quotas directly from the Site24x7 web client and needn't log in to the AWS console.

In this doc, we'll cover:

• Policy and permissions required
• Poll frequency
• Licensing
• Supported services
• Categorizing service quotas
• Viewing service quotas and raising requests
• Supported service quotas
• Supported metrics 
• Status of quota requests
• Configuring Threshold Profiles for service quotas
• Configuring Metric Profiles for Service Quotas
• Scheduled Reports for service quotas

Policy and permissions required to update service quotas from the Site24x7 web client

Read

• servicequotas:GetRequestedServiceQuotaChange
• servicequotas:ListRequestedServiceQuotaChangeHistory
• servicequotas:ListServiceQuotas

Write

• servicequotas:RequestServiceQuotaIncrease

Also, be sure to enable Amazon CloudWatch permissions.

Poll frequency

For reports

Service quotas will be updated every day from the time of AWS account integration.

For usage

The usage metrics will be updated every 15 minutes.

Licensing

The values shown under the Usage tab in the Site24x7’s Service Quotas feature is licensed based on metrics.
Monitor up to 500 metrics for free without threshold checks. Beyond that, 10 metrics (with or without threshold checks) will be considered one basic monitor.

For example:

• 500 metrics without threshold checks = free
• 500 metrics with 100 threshold checks = 10 basic monitors
• 1,000 metrics with 500 threshold checks = 50 basic monitors

Supported services

Site24x7’s Service Quotas feature is supported for the following services in a global AWS account:

• Amazon EC2 instance [the only instance supported in the AWS GovCloud (US)]
• Amazon Route 53

Categorizing service quotas

The service quotas are categorized based on the allocation of resources and usage.

Viewing service quotas and raising requests

You can access service quotas by following the steps below:

1. Log in to your Site24x7 account.
2. Navigate to Cloud > AWS > Select the account > Service Quotas and view the Quota Name, Location, and Usage for the resources associated with each service.
3. You can also click Raise Request to AWS to increase the quota.
   
4. Enter the Desired Limit and click Save.
   

Service quotas supported

Site24x7 currently supports the following service quotas.

Metrics supported

To view the performance metrics, toggle to the Usage tab of Service Quotas. Here, you can view the quota, its value, and the associated AWS monitor name.

You can obtain the actual values for your service quotas, along with the values as a percentage based on the actual value.

The above metrics will be polled every 15 minutes.

Status of quota requests

Obtain a History Report of the quota name, the requested value, and the request’s status.

Configuring Threshold Profiles for service quotas

1. You can configure thresholds for the metrics displayed above. To do so, click the edit icon (pencil icon) next to a metric.
2. Add the conditions for receiving alerts.
3. Click Save.

You'll receive alerts if the configured threshold values are breached.

Configuring Metric Profiles for Service Quotas

Metric Profiles allow you to choose the metrics you want to monitor. In the case of service quotas, you can use Metric Profiles to choose the service quotas you want to monitor.

Creating new Metric Profiles

Create a new Metric Profile by following the steps given in this doc. Ensure that you choose AWS Service Quotas from the Profile Type drop-down menu and choose the desired service quotas from the list.

Choosing Metric Profiles

Go to Cloud > AWS > Integrate AWS Account > Advanced Configurations > Select Service Quotas Profile and choose the desired Metric Profile.

Scheduled Reports for service quotas

You can obtain Scheduled Reports for service quotas by following the steps below:

1. Go to Admin > Report Settings > Scheduled Reports.
2. Under Report Type, choose Service Quotas.
3. Enter the necessary details and click Save.