Website Management | Asia-Pacific
Key Findings
Average number of domains #
36% of respondents reported that they manage less than five domains.
DNS Services #
48% of the respondents reported that they run their DNS servers.
Website hosting issues #
59% of respondents reported slow-loading pages as the primary issues faced during website hosting.
Importance of website monitoring #
72% of respondents reported improving page performance as the primary reason for using website monitoring solutions.
Infrastructure Management | Asia-Pacific
Key Findings
Infrastructure provisioning #
Scripts and infrastructure as code (IaC) tools are both (50%) the preferred way of provisioning infrastructure.
Container orchestration services #
AWS ECS/EKS and Kubernetes are both the top (54%) container services used in production.
Container technology adoption #
64% of respondents reported developer productivity improvement as the primary reason for adopting container technology, followed by microservice architecture support (57%).
Containerization challenges #
59% of respondents reported setting up operational configurations as the primary challenge of containerization, closely followed by setting up infrastructure (55%).
Patch Management #
54% of respondents reported that they apply updates to software on a need-to basis. 52% said they follow a monthly patching process using an automated patch management tool.
Data backup techniques #
54% of respondents reported storing copies of data on multiple data centers. 49% said they use a third-party solution for scheduling and automating backups.
Application Management | Asia-Pacific
Key Findings
Version control software #
56% of respondents use GitHub as version control, with more than 45% using GitLab.
performance issues in production #
71% of respondents reported performance bottleneck as the major issue faced in production applications, followed by functionality breakages (52%).
Ensuring app performance #
51% of respondents reported monitoring end-user experiences as the top method to ensure consistent application performance. Closely followed by load testing tools (48%), identifying infrastructure bottlenecks, and using CDNs (both 43%).
Managing breaking changes #
62% of respondents reported production monitoring as the best method to manage breaking changes, closely followed by manual testing (51%), API automation testing (47%), and client automation testing (46%).
IT Ops Management | Asia-Pacific
Key Findings
Data center challenges #
58% of respondents reported reducing operating costs as the top challenge faced in data center management, followed by real-time monitoring (53%) and capacity planning (48%).
Data center outages #
53% of respondents reported server crashes as the top reason for data center outage, followed by a database (39%) and WAN issues (37%).
Common WAN issues #
Network reliability issues and ISP connectivity problems are both (51%) the top WAN issues faced.
Improvement areas #
57% of respondents reported application security as an area that needs improvement, closely followed by incident management and CI/CD pipelines (both 52%).
Impact of AIOps #
70% of the respondents reported that AIOps help predicts outages and restore service faster, closely followed by other abilities like detecting metric anomalies (67%) and incident root cause (65%).
Monitoring expectations #
81% of the respondents reported genuine alerts as the chief expectation of a monitoring tool, closely followed by dashboards and reports for troubleshooting (77%) and end-to-end monitoring capabilities (71%).
Average no of monitoring tools # << /h3>
31% of respondents reported they use three monitoring tools.
