Port (Custom Protocol)

Track the availability of your TCP/IP ports at the set frequency from different locations. Stay alerted in case of downtime and when there is a content mismatch in the response. Now you can also monitor your dual stack infrastructure with Site24x7. This Basic Monitor is available from Starter Pack. Learn more about the various performance metrics of a Port (Custom Protocol) Monitor

Add a Port (Custom Protocol) Monitor

1. Login to Site24x7.
2. Click Admin > Inventory > Monitors > Add Monitor.
3. Select Port (Custom Protocol) in Add Monitors page.
4. Specify the following details to add the Port (Custom Protocol) monitor:
   • Display name: Provide a appropriate name for the Port (Custom Protocol) monitor.
   • Host: Specify a name for TCP/IP host.
   • Port (TCP): Specify the port the host is listening to.
   • Use Secure Connection (SSL): Use the toggle button to enable or disable a secure SSL connection.
   • Check frequency: Choose the required polling frequency. The frequency can be set from 30 seconds  to 1 day. 30 secs can be configured if you're using Enterprise, Enterprise Web, Enterprise Plus Web, Elite, and Elite Web Packs. For all other users 1 minute will be the minimum supported check frequency. Configuring 30 seconds check frequency will be consuming the license of two basic monitors.
   • Connection timeout: Specify time in seconds the connection need to establish with the target server.
   • Command: Configure a command that can be executed through the port. You can configure commands based on the application service listening on the port.
   • Prefer IPv6: If you want to connect to a Port over IPv6 enabled locations, simply move the rocker button to "YES" when creating or editing a monitor form.
     
     • Site24x7 lets you monitor your dual-stacked IPv4/IPv6 based infrastructure as per you need. IPv4 will be enabled as the default protocol. You'll be able to monitor your IPv6 infrastructure, once you enable the rocker button to IPv6. If the connectivity over IPv6 fails, it will not fall back to IPv4 automatically. Read more.
     • Enabling IPv6 in the monitoring form doesn't make it compatible to monitor IPv4, by default. If you want to monitor a resource, which is compatible with both IPv4 and IPv6–you'll have to set up two separate monitor checks for this.
   • Monitoring locations: Select a location profile from the drop down list from where the TCP/IP Ports can be polled from the selected location.
     To know more, refer Location Profile.
     
     
   • Monitor Groups: You can associate your monitor with multiple monitor groups by selecting the relevant monitor groups from the drop down list. This allows in logical grouping of your monitors. 
     To learn how to create a monitor group for your monitors, refer Monitor Groups.
   • Dependent on monitor: Select a monitor from the drop-down list to choose it as your dependent resource. You can add up to 5 monitors as dependent resources. Alerts to your monitor will be suppressed based on the DOWN status of your dependent resource.
     
     Configuring a dependent resource and suppressing alerts based on the dependent resource's status is part of providing you with better false alerts protection. Learn more about alert suppression at monitor level.
     
     
     If you select "None" in the dependent resource field, alerting will progress as per your normal configuration settings. No alerts will be suppressed in this case as the monitor doesn't have any dependent resource.
     
     
     Multiple monitor group support for monitors allow a monitor to be associated with multiple dependent resources in different monitor groups. If during a normal monitor status check, any one of these dependent resources' status is identified as DOWN, the alert for the monitor will be automatically suppressed. However, the dependency configuration at monitor level is always given the higher priority over any other monitor group level dependency configuration for suppressing alerts.
5. Specify the following details for Content Checks:
   • Should contain string(s): Get alerted when the specified keywords are not found by the monitoring servers. Mention the keywords in the check box and use the slider button to trigger the required alert.
   • Should not contain string(s): Get alerted when the specified keywords which should not be present are found by monitoring servers. Mention the keywords in the check box and use the slider button to trigger the required alert.
     
     You must adhere to the following conditions while adding keywords in the given field:
     

     • A single string or keyword can be configured with/without any double quotes (ex: HTML).
     • If there are two strings, which comprise a single keyword–add a space in between the two strings and enclose it with double quotes. (ex: "HTML response").
     • In case you have more than a couple of individual keywords configured, you will have to separate them with a space and also use double quotes for each of them. ("monitor" "HTML").
     • Learn more about Content Checks.
     
6. Specify the following details for Configuration Profiles:
   • Threshold and Availability: Select a threshold profile from the drop down list or choose the default threshold set available and get notified when the resources cross the configured threshold and availability.
     To create a customized profile, refer Threshold and Availability.
   • Tags: Associate your monitor with predefined Tag(s) to help organize and manage your monitors creatively. Learn how to add Tags.
   • IT Automation: Select an automation to be executed when the website is down/trouble/up/any status change/any attribute change. The defined action gets executed when there is a state change and selected user groups are alerted.
     To automate corrective actions on failure, refer IT Automation.
     
7. Alert Settings: 
   • User Alert Group: Select the user group that need to be alerted during a outage. To add multiple users in a group, see User Alert Group.
   • On-Call Schedule: The On-Call Schedule option helps you to ensure that the notifications are sent to assignees in specific shift hours helping them to quickly respond to alerts or incidents. Choose an On-Call of your preference from the drop-down. 
   • Notification Profile: Choose a notification profile from the drop down or select the default profile available. Notification profile helps to configure when and who needs to be alerted in case of downtime. Refer Notification Profile to create a customized notification profile.
   You can receive alerts if the monitors are associated to user groups irrespective of the On-Call shift you've configured.
8. Third-Party Integrations: Associate your monitor with a pre-configured third-party service. It lets you push your monitor alarms to selected services and facilitate improved incident management.
   
   If you haven't setup any integrations yet, navigate across to ”Admin > Third Party Integration” to create one. Tell me more.
9. Click Save.
   
   Once the monitor setup is completed, Site24x7 deep discovery wizard scans your domain and auto detects all related internet resources for your domain that can be added to your account for a comprehensive internet services monitoring. Explore more about internet services deep discovery.