Adding On-Premise Poller

On-Premise Poller helps to monitor your internal network and resources like URLs and network devices behind a firewall or virtual private network (VPN). This software requires near zero maintenance and is firewall friendly and can be considered as a private monitoring station complementing Site24x7's global 100+ locations. Site24x7 On-Premise Poller can be installed on Windows and Linux machines in both 32-bit and 64-bit versions and can be installed in virtual machines as well. The service name is Site24x7 On-Premise Poller service. 

Follow these links to add the On-Premise Poller: 

1. For Windows
2. For Linux

Once the On-Premise Poller is installed, you can view the installed On-Premise Pollers from Admin > On-Premise Poller. You can view the On-Premise Poller version beside its name. Click on the hamburger icon near the On-Premise Poller name to Upgrade to the latest version.

You can associate a supported monitor type to an On-Premise Poller, by adding it for monitoring, adding the location profile and pointing it to the configured On-Premise Poller.

Editing an On-Premise Poller

You can edit an On-Premise Poller to update its display name and make configuration changes. For this:

1. Go to Admin > On-Premise Poller > On-Premise Pollers.
2. From the list of On-Premise Pollers, click on the hamburger icon next to the desired On-Premise Poller and click Edit.
3. In the Edit On-Premise Poller page, you can edit the Display Name and view the basic details like Host Name, IP Address, and other On-Premise Poller Details.
4. You can also update the following settings:
   • Select a Standby On-Premise Poller: Choose an On-Premise Poller from the drop-down menu that you want to act as standby when this On-Premise Poller goes down. This will ensure your On-Premise Poller's High Availability which means that your resources will be continuously monitored even when this On-Premise Poller goes down. Make sure that the On-Premise Poller that you choose follows certain prerequisites.
   • Status of the Associated Monitors when the On-Premise Poller is Down: When the On-Premise Poller goes Down, choose how the associated monitors' status should be changed. This applies to those monitors that are associated only with this On-Premise Poller. Here you can choose:
     • None: If you don't want the status of the monitors to be changed.
     • Trouble: This is the default option where all the monitors associated with the particular On-Premise Poller will go to the Trouble state.
     • Critical: If you want all the monitors associated with the particular On-Premise Poller to go to the Critical state.
       
       
       Monitors that have multiple On-Premise Pollers associated with them or a Location Profile which includes this On-Premise Poller along with other locations will not be affected by this setting. If your On-Premise Poller is configured with High Availability, then its associated monitors will not be affected by this change.
5. User Alert Groups to be Notified on Error
   • Threshold and Availability: Select a threshold profile from the drop-down list, use the default threshold profile available, or create a new one, and get notified when the resources cross the configured threshold and availability.
   • Notification Profile: The Notification Profile helps to configure when and who gets notified in case of downtime. Choose a notification profile from the drop-down list, use the default profile available, or create a custom notification profile. 
   • User Alert Group: Select the user group that needs to be alerted during an outage, or add multiple users to a group.
6. Click Save.

Licensing

On-Premise Poller works with all packs that Site24x7 offer, except for the Free pack.