Migrate Site24x7 MSP customer Status Pages to StatusIQ

Migrate Site24x7 MSP customer status pages to StatusIQ

You can migrate all your MSP customer status pages to StatusIQ. Please follow the steps below to initiate customers' status page migration:

Log in to any MSP customer account, and click the "Try Now" link, provided in the top band of the customer status page dashboard. After clicking the link, you will be taken directly to the StatusIQ web client where you can migrate all your customer status pages to StatusIQ.

Alternatively, you can access the link https://www.site24x7.com/sp/client?fs=true with your MSP account credentials in any web browser. Once you can view the StatusIQ web client, click the Migrate Now button on the top band of the screen.

StatusIQ for Site24x7 Managed Service Provider(MSP) customer accounts

If you are someone who uses the Site24x7 Managed Service Provider plan to monitor all your customer accounts, you can easily create StatusIQ for each of your customer accounts.

Simply follow the steps listed below to create status pages for your customer accounts:

1. Log in to your Site24x7 MSP account and access the StatusIQ icon from the product switcher on the top-left screen of your MSP dashboard. You will now be
logged in to the StatusIQ client portal.

Once you are logged in to StatusIQ, you can choose the MSP customer account from the drop-down provided in the StatusIQ home page.

2. After choosing a customer account, click the Add Status Page button to create a new status page for your selected MSP customer account. If you wish to create a new status page for a different customer account, you have to access the StatusIQ Home screen again, and choose the MSP customer account of your choice
before setting up a new status page for that customer.

During component status automation in the Add/Edit component form, only those monitors that are associated to the selected MSP customer account alone will be shown.