| APM |
| Java |
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| .NET |
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| Ruby On Rails |
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| PHP |
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| Node.js |
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| Python |
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| Go |
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| Real-Time Instrumentation |
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| Service Maps |
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| Integration with incident response tools |
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| Anomaly Detection |
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| APM+RUM Integration |
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| Automated Milestone Markers |
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| Support for apps hosted in cloud environments |
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| Thread Profiling |
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| Integration with DevOps tools (Chef, Puppet, Github) |
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| Distributed Tracing |
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| Key Transactions |
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| Real User Monitoring |
| Real-time Global Application Performance |
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| Monitor and Manage JavaScript Errors |
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| Real-time Website Performance stats by ISPs, Devices, and Browsers |
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| Monitor Ajax Requests |
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| Multi-cloud Monitoring |
| Amazon Web Services (AWS) Monitoring |
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| Azure Monitoring |
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| Google Cloud Platform (GCP) Monitoring |
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| Server Monitoring |
| Windows |
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| Linux |
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| VMware Monitoring |
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| Docker Monitoring |
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| Windows Applications Monitoring (IIS, SQL, Exchange, Hyper-V) |
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Does not support SQL and Exchange Monitoring |
| Nutanix Monitoring |
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| Kubernetes Monitoring |
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| Network Monitoring |
| Network Uptime Monitoring using SNMP |
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| Device Templates and Support for 10000+ Devices |
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| SNMP Trap Processing |
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| Network Topology Maps |
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| Network Traffic Monitoring (NetFlow Monitoring) |
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| VoIP Monitoring |
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| Log Monitoring |
| Windows |
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| Linux |
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| Web Monitoring |
| Website Performance Monitoring |
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| Synthetic Transaction Monitoring |
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| Website Performance Monitoring from Global Perspective |
(Over 100+ Cities Globally) |
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| Full-page Load Monitoring |
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| Internet Services Uptime Monitoring (DNS Server, FTP Server, SMTP Server, POP Server, IMAP Server, Ping, Port (Custom Protocol) ) |
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Supports only Ping and Port Monitoring |
| Email Round-Trip Time (ERT) Monitoring |
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| SSL Certificate Monitoring |
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| REST API Monitoring |
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| SOAP Web Service Monitoring |
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| Web Transaction behind the firewall (from inside your own data center) |
With the Site24x7 On-Premise Poller feature |
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| Website Defacement Monitoring |
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| Blacklist Monitoring |
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| Safe Browsing Monitoring |
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| Platform Features |
| Support for Monitor Grouping and Management |
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| Free Tools |
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| Status Pages to show service status to customers |
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| Maintenance Period |
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| Resource Organization using Tags |
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| Setting Monitor Dependencies |
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| Threshold-based Alerting |
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| Configuration rules for automatic association of properties |
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| E-mail Reports |
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| Out-of-the-box Reports |
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| Log Reports |
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| SLA Management and Reporting |
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| IT Automation |
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| Multi-User Login |
Unlimited |
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| Dashboards |
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| Alerts |
| Voice Call, SMS, E-mail, and Mobile app |
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| Alarm Management |
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| Integration with PagerDuty/Zapier |
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| Third Party Integrations |
| Amazon EventBridge |
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| Moogsoft |
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| Jira |
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| ConnectWise Manage |
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| Slack |
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| Microsoft Teams |
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| ServiceNow |
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| Webhooks |
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| OpsGenie |
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| Secure Login Features |
| SSO Capability |
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| Biometrics Authentication |
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| Two-factor Authentication |
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| Okta login support |
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| Active Directory integration |
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| Ability to restrict IP addresses |
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| Password Policy |
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| AI-powered Monitoring |
| Anomaly Detection |
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| Forecasting |
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| Support Options |
| Phone |
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Only for Enterprise customers |
| Chat |
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From Pro plan onwards |
| E-mail |
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From Pro plan onwards |
| Knowledge Base |
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| Video Tutorials |
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| Pricing |
| Licensing Model |
Based on number of Monitors (servers/instances) |
Based on Usage (New Relic One pricing model)
Based on Compute Units (Original pricing model) |
| Starts From |
$9/month for 10 applications/servers |
$0.25/GB |
| Forever Free Pack |
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| Role-based feature restrictions |
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| No Credit Card required |
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| Subscription-based |
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| Support Channels |
Email support for all paid packs
Chat, Email, and Phone Support from the Pro pack |
Only Community forum support for the Standard pack
In-app chat and email support from the Pro pack |
| Price (For users migrating from New Relic) |
Send us a screenshot of your last invoice and we will give you a 10% discount over what you pay New Relic |
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