Device Templates

Add a network monitor and keep track of all the performance metrics of critical network devices such as routers, switches and firewalls using SNMP and assist network teams visualize, monitor, optimize and manage the network devices and interface performance.

Site24x7's Device Templates contain a pre-defined set of monitoring parameters pertaining to each network device type. A device template gives the device, a description for it to be recognized by the network. Exclusive templates are available for each device type and there are over a 450 device types supported. You can also create new templates and add them as custom templates in addition to the existing set of 10000 default templates.

Site24x7 categorizes and lists device templates into different types, as below:

• Generic templates are natively available on Site24x7. 
• Custom templates are created by the users.
• Global templates are custom templates that are created by the users and shared across all Site24x7 users.
• Admin templates(only for MSP users) are custom templates created by MSP admins.

Use our Custom SNMP Monitoring to monitor any device and any attribute in that device with the support for custom device templates and custom performance counters.

Here is the video to demonstrate device templates:

Where can I use device templates?

Get to know where to use device templates.

Working with device templates

• The Device Templates view
• Adding device templates
• Modifying/editing templates
• Deleting templates
• Associating a device template
• Associating device templates in bulk

Where can I view device templates?

Both default and custom templates are listed in Device Templates view. It is easy to navigate them as the option is available in the main Network window itself.

1. Log into your Site24x7 account.
2. Click Network > Device Templates.

How can I add a device template?

If there is no preset template corresponding to your device, you can create one based on your need. Log into your Site24x7 account and navigate to Network > Device Templates. In the Device Templates screen, click Add Device Template, located at the top right corner of the screen and enter the following:

1. Device Template: Provide a name to identify the template.
2. Share this template globally with other Site24x7 users: Toggle Yes if you wish to share your custom template across Site24x7 users. 
3. Vendor: Pick a vendor from the drop-down menu or add one by clicking +.
4. Category: Choose the category to which the device belongs to. You can also add a new custom category by clicking +. In this case, you'll have to add a Parent Category first, and then the custom Category will be a sub-type of the Parent.
5. Device Identifier: Enter the System Object Identifier (SysOID).
6. Performance Counters: To add custom performance counters, click the button. The performance counters can be either scalar, tabular, or you can also view them as a table. 
   • MIB Browser: Choose if you wish to add performance counters from generic MIB or custom MIBSs.
     • Generic MIBs: These are available by default in Site24x7. Choose the Vendor and the MIB from the drop-down list.
       
     • Custom MIBs: You can upload MIBs from your system and use them to add custom performance counters.
       • On-Premise Poller: Choosing an On-Premise Poller will list all the MIBs inside the folder Poller-home/NetworkPlus/mibs. Choose the On-Premise Poller which stores the MIB files you uploaded. If you choose ‘Recently Viewed’, all the MIBs that were uploaded or recently used will be shown. 
       • MIB: Choose an already uploaded MIB from the drop-down menu or click + to add new ones. 
         
         In the Upload MIB screen, select files and upload them from your computer. Also, choose the On-Premise Poller which has to store the MIB files.
          
   • Scalar Performance Counters: Add scalar performance counters by entering the values for SNMP OID, name, description, unit, type, and format value. You can either enter them manually or use the in-built MIB browser to do the same.
   • Tabular Performance Counters: Add tabular performance counters by entering the values for SNMP OID, name, description, unit, type, and format value. You can either enter them manually or use the in-built MIB browser to do the same. By selecting a table on the MIB, you can directly create a Table View which includes all the corresponding tabular performance counters.
     
     Save Absolute: This option is available for scalar and tabular performance counters and is useful for counter type OIDs. When toggled to No, this will fetch the value as the difference between the last two polls. To fetch the value from all data procured, toggle to Yes.
   • Table View: A table view displays selected performance counters as a table. Provide a name, and choose the tabular performance counters that have to be displayed as individual columns in a table. You can also choose a table directly from the MIB and view it, here. Note that a table can contain at the maximum of nine columns while the rest will be added as individual tabular performance counters.
     
     Column of the Table View to be displayed in the Alert: Choose a column name to include in the alerts generated so that you'll obtain a clear picture of which tabular performance counter in the table has generated alert.
     e.g. Consider a table View with two tabular performance counters (columns) namely "Sensor Failures" and "Sensor Description". If you choose the column "Sensor Description", then your alert will be like: Sensor Failures-.3 for (Power Supply 2 Sensor) exceeds 5 units.
   • Show in Monitor Summary Page: Toggle yes to choose if the performance counter has to be displayed on the monitor summary page.
   • Click Add.
      
7. Table View: View a consolidated table of tabular performance counters that you added to the table (while adding custom performance counters). You can create an all-new Table View from here if you haven't created one yet.
8. Custom Monitor Metrics: You can configure monitor-level metrics for your device type by providing a custom performance counter. Click Configure Custom Monitor Metrics. In the Custom Monitor Metrics window that pops up, choose the custom metrics for the performance counters of CPU Utilization, Memory Utilization, Manufacturer, Serial Number, and Model Name from the drop-down menu. You can also Test them before adding.
   
   
   CPU and Memory Utilization can only be numeric values while the rest can be either numeric or string.
9. Show in Monitor Summary Page: Double check your entries from the Add Performance Counters tab. You can also add more to your desired performance counters and tables, and view them on the monitor summary page.
10. Click Save to save the custom template. Click Save and Associate to associate the template to a set of network devices.

How can I modify/edit a template?

Modify an existing default template or your custom template to support new device types. All you need to do is edit specs such as the Category, Device Identifier, and Performance Counters.

1. Click Network > Device Templates.
2. In the Device Templates page, click the  (Edit icon) under Action against the template that needs to be edited.
3. Once the Edit Device Template window pops-up, modify the existing parameters.
4. Follow steps 3-7, as above to edit any of these fields.
5. Select the required devices under Apply to Associated Devices, in order to apply the changes to the existing devices.
6. Click Save or Save and Associate.

How can I delete a templates?

You can delete your custom templates as per your need. You can also delete the default templates that were edited. Once deleted, these are listed back as original default templates.

1. Click Network > Device Templates.
2. In the Device Templates window, click  (Trash icon), against the template that needs to be deleted.
3. The Delete Device Template window pops-up to double-confirm your deletion. Click Delete.

How can I associate a device template to a network monitor?

You can easily Associate a Devcie Template to a Network monitor just by knowing the category and template type.

1. Click Network > Network Devices.
2. Click on the Network Monitor to which a template should be associated and click the Edit option from the hamburger icon, near the device name.
   
   
3. You will be redirected to the Edit Network Device Monitor window. Click Associate Device Template.
   
   
4. In the window that pops up, select the category of the device from the drop down and then select your required template.
5. Click Save.

How can I associate device templates in bulk?

Troubleshooting Tips

• Device types supported for Network Monitoring
• Finding the SysOID using MIB browser
• To check the SNMP reachability using MIB browser
• Finding Tabular OIDs using MIB browser