Help Admin General Browser Push Notifications

Browser Push Notifications

Site24x7 offers native browser push notifications for Site24x7 status alerts in Chrome, Firefox, Safari, and Opera browsers. Site24x7 uses this feature to provide you with notifications in the background. During the first time alone, you'll be asked for permission by Site24x7 to send notifications to your browser. Once you assign permission, you'll start to receive push notifications for all down, trouble and up alerts. Once you click this notification, you'll be redirected to the relevant monitor details page inside the client.

How Can I?

Customize Push Notifications in Chrome

  1. Login to Site24x7 client from your Chrome browser.
  2. You'll be prompted to choose whether to receive the notifications on your chrome browser or not.

  3. If you've selected Allow, you'll start to receive notifications from Site24x7.
  4. However, if you wish to change the notification permissions, you've to follow the steps below:
    • Click on the  icon on the top-right corner of your browser. Click Settings.
      You'll be redirected to Chrome settings page.
    • Inside the Chrome settings page, click Settings > Show Advanced Settings.
    • Click Settings > Privacy > Content Settings.

    • Under Notifications, click the radio button–Ask when a site wants to show notifications.
    • Click Manage Exceptions  button.
    • In the notifications exceptions pop-up; select Site24x7 and choose behaviour as Block. Once done, click Done.
      The above action will stop the notifications from Site24x7. New site permissions will take effect after reloading the page.

      If you want to receive notifications again, you just have to follow the same steps listed above and choose Allow as the behaviour inside notifications exceptions.

Customize Push Notifications in FireFox

  1. Login to Site24x7 client from your Firefox browser.
  2. You'll be prompted to choose whether to receive the notifications from Site24x7 or not.

  3. Based on your preference, you'll start receiving notifications from Site24x7.

     

  4. Now, if you wish to modify your notification permissions on your Firefox browser, you can follow the steps below:
    • Click the green lock icon near the address bar of your firefox browser.

    • Under Permissions, choose Allow to start receiving Site24x7 notifications or Block to stop notifications in your Firefox browser.
    • To customize notification permissions, you may also perform the following steps:
      • Click on the browser  icon on the top-right corner.
      • Click Preferences > Content > Notifications.

      • Click Choose to modify Notification permissions.
        Notification Permissions lets you control which websites are always or never allowed to send you notifications. If you remove Site24x7, it will need to request permission again.

Customize Push Notifications in Safari

  1. Login to Site24x7 client from your Safari browser.
  2. You'll be prompted to choose whether to receive a notification from Safari or not. Choose Allow or Deny  based on your preference.

  3. You'll start receiving notifications if you've chosen Allow in the above step.

  4. If you wish to modify your current notification permissions, follow the steps below:
    • Click the Safari icon on the top-left menu bar of your browser. Choose Preferences.
    • Select Notifications  tab. Choose whether to receive the notifications or not, by clicking the relevant radio button.
      Click the Allow radio button to receive notifications and Deny radio button to stop receiving the notifications in your Safari browser.

 

Customize Push Notifications in Opera

  1. Login to Site24x7 from your Opera Browser.
  2. You'll be prompted to choose whether to receive a notification from Safari or not. Choose Allow or Deny  based on your preference.

  3. If you've chosen Allow  in your selection, you'll start receiving alert notifications from Site24x7.

  4. If you wish to modify your current notification permissions, follow the steps below:
    • Click Opera listed at the top left corner of your browser window. Choose Preferences.
    • Click Websites > Notifications. Click Manage Exceptions button to customize your notification settings on your opera browser. 

    • Choose Deny from the drop-down menu and click Done. This will stop notifications from Site24x7.
      If you want to receive notifications again, you just have to follow the same steps listed above and choose Allow as the behaviour inside notifications exceptions.

Manage Sound Alarms in Site24x7

MSP Admin or Operator

Site24x7 gives the option to alert you with sound alarms when the browser notifications are enabled in the Browser. You can manage these settings using Notification Settings in Alarms Tab.

view sound alarms

The alarm icon will be visible, only if the push notification permission is granted for Site24x7. Get to know how to cutomize push notifications in Chrome, Firefox, Safari, and Opera.

All other users can navigate to Alarms > Settings icon. In the new Notification pop-up you can manage your Notification Settings including Browser notifications, Sound notifications, and Incident Summary Report. 

View the alarm notification settings

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Help Admin General Browser Push Notifications