Adding a network monitor

Site24x7 is a comprehensive tool that monitors network devices and interfaces. For more information on Site24x7's network monitoring, including prerequisites, system requirements, and supported devices, see our setup and configuration guide. 

Follow the steps below to add your devices or network for monitoring:

1. Log in to your Site24x7 account.
2. Go to Admin > Inventory > Add Monitor. 
3. In the Add Monitor page, click Add Network Device under Network. Alternatively, navigate to Network, and click the plus + icon beside Network Devices. 
   
   
4. On-Premise Poller: Select an On-Premise Poller from the list or add a new one by clicking Add a new On-Premise Poller below the list of On-Premise Pollers. Click Next.
   
   
   Note

   The Network module should be enabled in the On-Premise Poller that you select. If not, it must be manually enabled.
5. Click Next.
6. Provide the following details:
   1. Discover: Toggle to select Network, Device, or via CSV as needed.
   2. Discover Network: If you have selected Discover Network in the first step, enter the following values:
      1. Discovery Name: Provide a meaningful and unique name to identify the Discovery Profile.
      2. IP Version: Toggle between IPv4 and IPv6, as needed.
      3. IP Range: Provide the start and end IP addresses along with the network mask, or provide the CIDR value in the next field.
      4. CIDR: Provide the network IP and the mask bit value.
      5. Discover Servers: Toggle to discover servers in the provided range.
      6. Enable NetFlow: Toggle to enable network traffic monitoring.
      7. Enable Network Configuration Management (NCM): Toggle to enable NCM. Then, select a value for Check Frequency, which is the frequency at which the device configuration backups will be taken.
         
         
   3. Discover Device: If you have selected Discover Device in the first step, enter the following values:
      1. Display Name: Provide a name to identify the device.
      2. Hostname/ IP Address: Enter the hostname or IP address of the device that needs to be monitored. You can also perform a ping test to check if the device is responding to ICMP by clicking the network communications icon . Click the plus icon + to include more devices. 
      3. Device Template: Toggle between preexisting Default Templates or user-created Custom Templates. Then Select Category of the device. Then, Select Template.
      4. Enable NetFlow: Toggle to enable network traffic monitoring.
      5. Enable Network Configuration Management (NCM): Toggle to enable NCM. Then, in the Select NCM Device Template section, select Vendor, Template, and Protocol from the respective drop-down menu. Then, select a value for Check Frequency, which is the frequency at which the device configuration backups will be taken.
         
   4. Discover via CSV: If you have selected Discover via CSV in the first step, enter the following values:
      1. Discovery Name: Provide a meaningful and unique name to identify the Discovery Profile.
      2. Upload File: Click Browse to select a TXT or CSV file that contains the details. You can also download a sample file to check and review the format by clicking the Download Sample File option below the field name.
      3. Auto-discovery: Toggle to discover and add devices automatically for monitoring once the discovery profile is executed. 
      4. Discover Servers: Toggle to start monitoring SNMP-enabled servers within your network.
      5. Enable NetFlow: Toggle to enable network traffic monitoring.
      6. Enable Network Configuration Management (NCM): Toggle to enable NCM. Then, select a value for Check Frequency, which is the frequency at which the device configuration backups will be taken.
         
         
   5. Credentials: Select credentials that will be used for monitoring the network using various protocols such as SNMP, SSH, TELNET, and WMI, as needed. You can also Add New Credential from the drop-down menu. 
      
      Note

      For successful data collection, the right credentials with the correct values must be selected.

7. In the Filters section:
   1. Select an existing filter and edit it by clicking the pencil icon, or delete it by clicking the trash icon . 
   2. In Interface Filters, add a new one by clicking Add Filter. In the Add Network Discovery Rule pop-up, enter the following details:
      1. Rule Name: Provide a unique name for the rule.
      2. Description: Provide a description to explain the rule.
      3. Interface Type(s): Select a value from the drop-down menu.
      4. Admin State: Select one or more options from Up, Down, or Testing in the drop-down menu.
      5. Operational State: Select one or more options from Up, Down, Testing, Unknown, or Dormant in the drop-down menu.
      6. Interface Name: Toggle between Any of these Conditions (OR) or All of these Conditions (AND). In the drop-down menu, select a condition, and in the field beside it, provide a value. Click the plus icon + to add more conditions. 
      7. Click Save Rule.
         
         Note

         If you have selected Device or via CSV in step 6a, then only Interface Filters will be displayed. However, if you have selected Network in step 6a, then Device Filters will also be displayed along with Interface Filters.

   3. If Device Filters is available, 
      
      1. Provide values for:
         1. Action: Select Add or Ignore in the drop-down menu 
         2. Type: Select an option from IP Range, IP Address, Category, Device Type, and Device Name in the drop-down menu.
         3. Condition: Select between Equals or Contains. The options vary based on the Type selected in the previous step.
         4. Value: Provide a value according to the selected Type. 
      2. Click the plus icon + to add a new filter. 
      3. Click the trash icon  to delete a filter
8. In the Advanced Settings section, the default values will be selected. Expand the form to edit the existing values for the following fields:
   1. Threshold and Availability: Select a Threshold and Availability Profile from the drop-down menu.
   2. Monitor Groups: Select a monitor group if needed or add one by clicking the plus icon +.
   3. Tags: Select zero or more existing tags or add a new one by clicking the plus icon +.
   4. User Alert Group: Select zero or more user alert groups.
   5. On-Call Schedule: Select an on-call schedule to alert users in specific shifts; edit an existing one by clicking the pencil iconor add a new one by clicking the plus icon +
   6. Notification Profile: Select a notification profile from the drop-down menu; edit an existing one by clicking the pencil iconor add a new one by clicking the plus icon +
   7. Services: Select an option if you wish to integrate Site24x7 alarms to a preferred third-party service.
9. Click Save to save the profile and run it as required. You can also select Save and Start Discovery or Save and Schedule from the drop-down menu. 

Troubleshooting Tips

• Add a device template to my network monitor
• Associate a device template to my network monitor
• If the network devices are being discovered as unknown
• If the network module does not start properly
• To check the SNMP reachability using MIB browser